LANZHOU AIRPORT FLIPORT HOTEL

Huge thanks to Manager Zhang for calling us, to driver Qiao for picking us up at Gate 11 of the airport terminal, and to Manager Wang at the front desk. This is a truly unique hotel. Even before we arrived, they were already reaching out. While we were still on the high-speed train, a call came through, asking about our flight arrival time. I mentioned we were coming by high-speed train to Zhongchuan Airport East Station and wondered if they could pick us up. Manager Zhang replied, 'Yes, a driver will contact you.' Manager Zhang asked for our train number and arrival time. Sure enough, less than ten minutes later, a text message arrived from the telecom company, directing me to Gate 11 of the terminal's arrival exit after getting off the train. Mr. Qiao, the driver, clearly specified the car's color and license plate number. As I was typing a reply, Mr. Qiao's call came in, again confirming his parking location. Since we mentioned we were an elderly couple, Mr. Qiao politely asked about the color of our clothes. My husband and I exited Lanzhou Zhongchuan Airport East Station, took the escalator, and quickly found Gate 11. Just as I was about to call, Mr. Qiao walked up to us, greeted us politely, confirmed our identities, helped us with our luggage into the car, and assured us that someone would take care of our bags upon arrival at the hotel. Once the car stopped, Manager Zhang warmly and proactively took care of us, carrying our luggage into the lobby and then all the way to our room. As soon as we entered the room, the housekeeping staff delivered fresh fruit. The next morning, our airport transfer was scheduled for 7:30 AM. Our principle is to avoid inconveniencing others, so we always arrive earlier than the scheduled time. By 7:15 AM, we were downstairs, completing the check-out process at the front desk. Manager Wang (I believe she's a manager, though we didn't see her title on her nametag, only her surname Wang) told us to eat breakfast before getting in the car, and she would let us know when it arrived. I replied that we hadn't booked breakfast, as our flight was business class, and we'd eat at the airport. She insisted, 'It's fine, have a little something.' She then arranged for us to sit down, asked if we wanted milk or millet porridge, and personally brought us two cups of milk and two bowls of porridge. When the car arrived, she again escorted us to the car, helped with our luggage, and ensured it was safely stowed. I mentioned there was a type of fruit we hadn't seen before. She packed a few for us in a food bag and told us its name and how to eat it. We've encountered hotels that call ahead to inquire about arrival times, but never one with such meticulousness and such seamless coordination with the driver. We've had drivers pick us up from stations and airports, but never one as thorough and enthusiastic as Mr. Qiao. We've met lobby managers, but never one like Manager Wang, who treats guests like family. This is a truly special hotel. This is also a hotel with culture. It features a cultural promenade, not just a few thick books for decoration or blatant tourism advertisements. Here, you'll find sculptures and paintings. On the third-floor elevator landing, there are shadow puppet-themed artworks. These art pieces showcase the history, culture, folk customs, and art of Gansu. I shared photos of these artworks with my students, and we discussed Gansu's history, culture, and geological features on WeChat. They all agreed that very few hotels nationwide focus on cultural taste. This hotel truly is a culturally rich hotel. **Facilities:** Very new, all equipment works perfectly. **Cleanliness:** Excellent. **Environment:** Very close to the airport and Zhongchuan Airport East High-Speed Rail Station. The shuttle takes only two or three minutes. From our room, we could see the airport main building and control tower, and observed aircraft taking off and landing, yet there was absolutely no noise. Due to light rain, we didn't explore the surroundings. **Service:** Outstanding. My husband and I are grateful to all the hotel staff.

The rooms are clean and tidy, and the service is friendly. It's only a 5-minute drive from Nakagawa Airport and they offer a free shuttle service, which is super convenient. I highly recommend everyone to check it out!

This hotel is really great – it's super close to the airport and even offers free pick-up and drop-off services. The Chinese restaurant downstairs was a pleasant surprise; the food was delicious and the portions were huge! Plus, the price was very reasonable. I honestly recommend this hotel to anyone who needs to stay near the airport.

This is a new hotel with smart room features and excellent toiletries. The room is also quite spacious. It's very close to the airport but surprisingly quiet, with no noise from planes or car horns outside. Thanks to the lady at the front desk for her arrangements. There's an airport pick-up service, and you can also book a shuttle to the airport in the morning, which gets you there in just 5 minutes. The cutest thing was a little cat at the entrance when I checked in at night; it wasn't afraid of people. Probably an unofficial staff member! (`´o̴̶̷̤ㅂo̴̶̷̤`)

This is a newly opened hotel, very spacious and modern (though there's still a strong new-hotel smell). The biggest surprise was the gym – it's really well-equipped! What needs improvement are the shuttle service and parking service.

Because it was a layover and I had an early flight the next morning, I specifically chose the Baixiang Hotel as it's the closest to the airport. The stay was fantastic! The airport shuttle only took three minutes to get to the entrance/exit, so I was able to leave leisurely at 5:30 AM. It's also convenient for taking the high-speed rail to and from Lanzhou city center from the airport. Just be aware that there aren't many delivery options nearby, so it's a good idea to buy food beforehand and bring it to the hotel.

The room was clean, comfortable, spacious, and bright. It's super convenient, right next to the airport, with a shuttle bus reaching the terminal in just five minutes. It's the best choice for early morning or late-night flights. A brand new hotel, highly recommended!

The hotel was much cleaner than expected, which was a pleasant surprise. They provided individual, single-use toiletries, and the room was quite spacious. However, please pay your night staff overtime! They work hard late into the night.

The front desk staff, Xiao Ying, was very efficient with my check-in. Her service was attentive and thoughtful, and she was incredibly genuine. She even proactively upgraded my room. She really considered every detail, making my overall stay very comfortable.