MGM RESERVE QINGDAO

The hotel environment is fantastic, and it offers incredible value for money. I accidentally booked a king-size bed room while traveling alone with two kids, and the staff kindly upgraded us to a twin room for free. The soothing tea delivered in the evening was a thoughtful touch. However, the staff's response time was a bit slow; I had to ask for the welcome fruit three times, and it didn't arrive until 8 or 9 PM.

The breakfast was excellent. However, when it's windy outside, there's a really loud swaying noise at night. It seems like there's a design flaw with the building.

This hotel is absolutely perfect! The service and environment were both excellent. My only minor complaint is that the breakfast could be a bit more varied. The hotel explained it was due to staffing shortages over the New Year, and I'm hoping for a different experience next time! Looking forward to it!

The room overall was great, and the 180-degree sea view made for fantastic photos. Our butler, Bella, was incredibly attentive from before check-in until we left. Even though we checked in very late, she immediately sent various messages and cleared up many of our questions. Bella also checked in daily at appropriate times to greet us and ask if we needed anything. All in all, Butler Bella definitely added a lot to our stay...

This hotel doesn't live up to the standard of a normal MGM property at all. You have to take three different elevators to get to your room. It's a 'pseudo-suite' with no partition between the bedroom and living room. While the room size isn't small, it's mostly wasted space. There's absolutely no service; the staff seem half-asleep and just waiting for their shift to end.

Huge thanks to our butler Giselle for the incredibly attentive service! The breakfast staff were also super meticulous, and the environment goes without saying – it was fantastic. My flight was delayed, and they even arranged a late check-out for me. So, after Chinese New Year, when I bring my parents to Qingdao, we'll definitely be staying at MGM again! I've already recommended it to friends; they'll be coming straight here after their trip to Korea. I rarely leave reviews, but I genuinely wanted to express my sincere gratitude for the service here.