MGM RESERVE QINGDAO

The room was quite beautiful, and the view would have been amazing if the weather had been better. I've stayed at the St. Regis before, and it's a completely different vibe. I was here to celebrate my boyfriend's birthday, and our butler, Giselle, went above and beyond, helping us with the room setup multiple times. I was so incredibly touched 🥲 I'd love to come back when the weather is good and try a different room type.

Facilities: Very comprehensive. Hygiene: Extremely clean and tidy, as expected from a hotel that opened in recent years. Service: The concierge and front desk services were very attentive. The concierge proactively helped with luggage, and Wayne's service was also very thoughtful; he contacted me on WeChat in advance to inquire about my check-in requirements. Environment: Elegant and very grand.

The hotel environment is first-class, very close to Shilaoren Beach, and convenient for visiting places like Sculpture Park. It was a pity we encountered thick sea fog during our stay. The hotel staff were warm and friendly. The dishes at Yu Yuan Chinese Restaurant were of very high quality, and the afternoon tea and breakfast at Fangfei Garden offered a rich variety. Both the pastries and the dishes were of excellent quality, and the tableware used was high-end. It's no exaggeration to say it could easily reach a two-Michelin-star standard. The hotel's hygiene was impeccable, and the turndown service was thorough and comprehensive. The room facilities were complete and in good working order, and the bedding and bathrobes were of good quality. The lighting switches and power outlets were cleverly designed and user-friendly. I'd like to add that the restaurant staff were professional, meticulous, and attentive, demonstrating excellent service capabilities. Giselle, the guest service ambassador, showed exceptional professionalism and extensive hotel management experience. Overall, this hotel is highly recommended and perfect for a vacation. It will be our top choice for our next visit to Qingdao.

Staying at MGM Cotai for my independent trip was a fantastic experience, thanks to the concierge team's thoughtful assistance throughout. A special shout-out to Elly, the Guest Relations Officer, who was incredibly responsive to my pre-arrival inquiries about transportation and was always available for questions. Check-in at the front desk was quick and efficient, and they proactively provided directions to nearby malls and beaches. The concierge service was meticulous and attentive, helping with taxi bookings, luggage storage, and guiding me to the subway entrance. The Executive Lounge had an elegant ambiance with a diverse selection of light meals and beverages, and the service was always polite and warm. All facilities in my room were in perfect working order, with no damage or malfunctions. The Instagram-famous Sky Pool was comfortably heated and had a unique, beautiful design. The top-floor gym was spacious, with well-maintained, new equipment and unparalleled ocean views. From the front desk to the lounge, every staff member was friendly and approachable, and Elly's continuous follow-up made my trip significantly more stress-free.

My overall experience at MGM Huafu Qingdao was very satisfying. The hotel environment is excellent, with high-quality decor. The room was spacious and tidy, making my stay very comfortable. They offer a turndown service in the evening with a small gift, and the view from the window is lovely. I especially want to commend our butler, Wayne; his service was incredibly attentive. He responded promptly to all our needs during our stay, was enthusiastic and professional, and proactively helped resolve any issues, making us feel right at home. I will definitely choose this hotel again next time I visit Qingdao and will recommend it to my friends!

Five-star recommendation for the MGM Grand Mansion City View Room in Qingdao! The sky lobby on the 51st floor has an amazing atmosphere. Wayne at the front desk was gentle and professional, providing excellent service and even a thoughtful welcome fruit platter. The room was spacious and bright, with elegant and grand new Chinese-style decor. The floor-to-ceiling windows offered panoramic city views, and watching the sunset over the sea in the evening was incredibly atmospheric. The room amenities were comprehensive, including a Dyson hairdryer, smart bathroom, and an independent scenic bathtub. The mattress was soft and supportive, and the soundproofing was excellent. The first round of mini-bar drinks was complimentary, and turndown service included a soothing tea. The entire room was meticulously cleaned with no blind spots. The butler was available on call, and the breakfast selection was rich. The high-altitude pool was perfect for photos. The overall resort and living experience was impeccable – a must-choose when visiting Qingdao!

I originally planned to stay at the Hyatt Regency Sanya, but I booked too late and couldn't find a suitable room type, so I opted for MGM Grand Sanya at the last minute. It turned out to be an excellent experience! The location is convenient, making travel efficient. The rooms are spacious with new, high-end facilities, perfect for both work and relaxation. The front desk staff are warm, professional, and efficient. The butler service is quick to address all needs. Breakfast offers a wide variety of choices, and the service is attentive. Overall, it's a quiet and comfortable stay with top-notch facilities and service. It's definitely my first choice for frequent business trips.

My overall stay was quite good, and they even helped decorate the room. The room had an excellent view, being on the 30-something floor. The Wafang and MGM share a building, with the Wafang above MGM, but they have separate entrances. I booked a city view room, and I'm not sure if it was an upgrade, but I could also see a bit of the sea from the side, which made for a very pleasant view. The corridor always had a subtle, pleasant fragrance, which I really liked. The toiletries in the room were also very good, the bedding was comfortable, and there were various types of pillows to choose from. The essential oil given with the turndown service also smelled wonderful. The pool experience was also great. It's shared with MGM, and the overall environment was very good, not too crowded, making for a very comfortable swim. Now, for a few areas that could be improved: Firstly, the issue with addressing guests was quite confusing. I don't understand how guest information is managed. When checking in, I clearly registered information for two guests, but the staff still mispronounced our names several times. You'd think they could at least differentiate between male and female, or just not use names if they can't get it right. It was quite amusing that different departments all made the same mistake. Secondly, getting takeout was a bit inconvenient. It could only be delivered to the concierge desk downstairs. You had to switch elevators, go up to the lobby first, and then come down, which was a bit of a hassle. During my two-day stay, construction started on the road downstairs every morning around 7 AM. For light sleepers, this was definitely not ideal. When the hotel learned about it, they proactively offered to switch us to a room on the other side, which is commendable service. However, packing up and moving rooms was quite a bother, so I ultimately decided not to switch. Also, there was an occasional 'click' sound in the room, I'm not sure if it was from the floor or somewhere else. I hope they can check if there's any abnormal noise. The faucet in the bathroom was truly a 'test of wrist strength'; it was incredibly tight to turn on and off. And when the sink was draining, you had to turn off the faucet first, otherwise, the water wouldn't drain, I don't know what the problem was. Furthermore, on the first day of check-in, the minibar had no drinks, and they were only restocked on the second day. Finally, there were some minor cleanliness flaws. There were some yellow spots in the bathtub. And some obvious stains on the sofa and carpet, which might have been cleaned but couldn't be removed, but it still felt a bit off-putting to see them. Overall, the good outweighs the bad, but if these small details could be improved, the stay would be even better.

Our stay at MGM Macau was absolutely fantastic! The room was spacious and clean, with brand new facilities and comfortable bedding. The soundproofing was excellent, ensuring a very restful night's sleep. Ms. Ina was incredibly warm and attentive, handling our check-in efficiently and always available to assist us. The breakfast offered a wide variety of delicious options. The leisure facilities were also comprehensive, making it perfect for a relaxing short getaway. Ms. Ina was so kind, she even gave us little lion souvenirs! We were thoroughly satisfied with our experience and will definitely choose this hotel again for our next trip. Plus, it's very photogenic, which I really loved.