Honestly, I don’t understand the positive reviews. This place is simply terrible. Upon arrival, the Reception staff was polite, but nothing special. We booked the most expensive, Premium apartment, but it was absolutely disgusting. Very dirty, the walls were stained, the bedding smelled bad, there was a strong urine smell everywhere. I couldn’t believe my eyes. The staff at the pools and the restaurant were rude and unfriendly, clearly showing they disliked the guests. Breakfast: I have no words to describe the quality. Whoever offers this to guests who pay a significant amount of money I would make them eat it every day. One morning, the milk was spoiled and sour. I told a staff member, who insisted it was fresh. I asked them to please drink a glass, and instead, of course, they poured it out… Disgusting. The grate around the pool is also dangerous, with gaps in many places, which could cause serious injury. We paid nearly €1500 for only 5 nights. The value for money is terrible. The only good thing is the location just 7–10 minutes by car to Gardaland.