From the beginning to the end, the customer service of the hotel was professional and attentive. We arrived around 12pm, 2 hours before our check-in time, but they allowed us to go into the room as it was already set up. It was such a relief after catching a bus from Granada station and walked around the city to find the hotel in 38 degree heat. The room was so spacious, immaculately clean with pleasant fragrance. Everything we need was there from bathrobes, quality soap, shampoo and conditioner, hand moisturiser, tea/coffee set with biscuits, Nespresso machine, bar fridge with cold drinks and snacks, and a spacious wardrobe plus cupboard to store our bits and pieces. We stayed 4 nights, and we felt so lucky about choosing this hotel, because it was truly like an oasis. The location was perfect to visit city centre as well as Alhambra palace. We explore the city in the morning before it gets too hot, and came back to the hotel to cool down, then went out again in the evening. We didn't know when we booked the hotel, but the hotel was a historic building where the famous ****** of freedom, Mariana Pineda spent her childhood. Thus, the facility is old, but well-preserved with its charm accentuated. I recommend this hotel to anyone who visits Granada, as it added a special memory in our holiday in Spain.
