Firstly, we arrived late at night, we called the reception and asked if they had parking as one of the reasons we chose this hotel was due to it mentioning there is parking close by plus concierge service. He said there is no parking and we aren't allowed with a car in the area the hotel is located which was not true. We asked for WhatsApp so they could send us the closest parking lot location but this also wasn't an option according to them.
We ended up parking 10 minutes away and having to lug 3 suitcases and other carry on luggage, it was very unpleasant and quite a task walking with all those things.
We mentioned this issue when we arrived quite frustrated and were met with a rude reply.
In the room the shower took a while to heat up, sink only had cold water, there are no basic amenities except soap and towels. The bed only has a thin towel style cloth over it as a duvet, so there are also no duvets. The AC is very old and the curtains do not fit the window, so you get a lot of lighting in the morning and also at night.
We used the shower and the end shower head holder ended up falling off and breaking.
Overall, I would not recommend this hotel to anyone, it's very expensive for what you receive, definitely not worth the money and should only be considered as a final option if you have no where else to stay or are staying for just a night.
