Hilton Shenzhen World Exhibition & Convention Center（Qianhai Snow World Store)

Thanks to the front desk for upgrading us to an executive room and for the complimentary birthday dessert. The hotel is conveniently located near the ski resort, just a few minutes away by taxi. The front desk staff were friendly and helpful. Our room was spacious and clean, and the bathroom had excellent water pressure and a large bathtub. The view was open and expansive, looking out onto the exhibition center and with a distant view of the sea. The only minor issue was that the mattress was a bit too soft for my personal preference.

Close to the convention center. There are golf carts available on the 3rd floor at any time to shuttle guests to and from the center, which is very convenient! By taking the pedestrian overpass to the opposite side, there are plenty of restaurants to choose from, and the night view is stunning! The room is fully equipped with amenities, and the bedding is extremely comfortable!

A fantastic hotel with well-equipped and modern rooms. The view from the window is beautiful, overlooking the sea. The service, from the front desk to the restaurant, is attentive and warm. The breakfast is rich and distinctive, and the Hong Kong-style milk tea is especially delicious.

The room was extremely clean. We stayed here with our 3-month-old baby because we had to temporarily move out while our home was being exterminated for cockroaches. Doris was incredibly friendly, and the whole team was always responsive to our needs. When we mentioned on the first night that the mattress was too soft, they brought in a firm mattress and replaced it the very next day, which gave us great peace of mind. They also provided a crib for the baby. It was a wonderful experience, and I will definitely recommend it to my friends. The breakfast was amazingly delicious 😋

The kids loved it! The ice and snow themed hotel was such a pleasant surprise! The environment is great, the breakfast had a fantastic variety, and the staff provided excellent service! A wonderful experience overall, highly recommended!

I was very satisfied with my stay at Hilton Shenzhen World Exhibition & Convention Center（Qianhai Snow World Store). The hotel environment is elegant, the room is clean and quiet, and the hardware quality is excellent. Chloe at the front desk left a deep impression on me with her warm and meticulous service. She carefully noted my needs during check-in and actively helped resolve all my requests, making communication very smooth. Her professional yet warm service greatly enhanced my stay. Many thanks to Chloe for her dedicated efforts. Highly recommended.

We stayed at the Hilton Shenzhen World Exhibition & Convention Center (Qianhai Snow World Store) with our family while attending an exhibition. It was incredibly convenient for getting around and offered a fantastic experience. The room was clean and spacious, and all the facilities were well-maintained. Chloe at the front desk was professional, friendly, and processed our check-in quickly. She was patient and thorough in answering my questions, proactively offered travel guidance, and promptly helped resolve any minor issues. The excellent service made our trip relaxing and comfortable. I really appreciate Chloe's performance and highly recommend this hotel.

They had children's toothbrushes and slippers ready in advance. The room had good soundproofing and a comfortable mattress.

The hotel is very close to the subway station, making it convenient for getting around. The room offers sunset sea views, and there's a children's playground nearby. It's perfectly situated to avoid city traffic. Liz provided excellent service.