Fairmont Le Chateau Frontenac

This is my second visit to Quebec City. I fell in love with this beautiful old city because of the Korean drama 'Goblin'. The river view rooms are indeed beautiful. I believe anyone who comes to Quebec City and enters the Fairmont Le Chateau Frontenac will fall in love with this place! On the first night, the Fairmont King Room provided by the hotel was on the 4th floor facing the inner courtyard. However, there was a noisy machine outside the window, which woke me up around 5 AM. After some thought, I contacted Trip.com customer service to help me negotiate with the hotel for a room change. By noon that day, I received an email from the hotel informing me that the room had been changed. The new room was on the 7th floor, and this room had no noise disturbing my sleep! Thanks to Trip.com customer service for their help! And thank you to Fairmont Le Chateau Frontenac for their prompt arrangement! (The hotel rooms are equipped with a kettle, refrigerator, hairdryer, etc. There are also many restaurants around the hotel, making dining and shopping super convenient!)

The room is very spacious and the hotel staff are friendly. There is a Starbucks right downstairs, so even without the hotel breakfast, you can grab a bite there. Walking out takes you straight to the stairs leading down to downtown for some shopping, taking the ferry, and then riding the cable car up to the upper town. A perfect day!

11 years ago in the summer, my family and I stayed for one night in a river-view suite here. Back then, we made a wish to return together in the autumn to see the red leaves, but little did we know how much life would change and how people and things would not be the same. When I arrived, it was howling wind and freezing rain. Umbrellas were useless; my hands, feet, face, and body were soaked, and it was only 10:30 AM. To my surprise, I met Cindy. I showed her the only photo I had left on WeChat and asked about that time and place. She was amazed by the timestamp, and not only allowed an early check-in and gave us a room upgrade, but also handed me a drink voucher and the hotel brochure. Once I got into the room, she even thoughtfully called to check in. Being able to take an unexpected hot shower just in time felt like the warmest embrace. Sitting alone in room 1608 at night, sipping a sweet drink while a whirlwind of emotions washed over me. Happiness truly can be fleeting; we must cherish the here and now, and the people by our side. I don't even know how to thank her enough...

This hotel offers excellent service. Even though it was incredibly busy, check-in was fast, and our luggage was brought to our room very quickly. The efficiency here is noticeably higher than other hotels. While the room wasn't huge, it was still very good for a hotel of this age. The view from the window was beautiful, perfect for watching the sunset. Aside from the high price and the traffic getting there by taxi or car, there's not much to complain about.

Fairmont Le Chateau Frontenac is a century-old French castle with a rich history; Queen Elizabeth II once stayed here, and Roosevelt and Churchill made important decisions here during World War II. The French guided tour was excellent! However, the room facilities are mediocre, the air conditioning is particularly noisy, and the toilet flush is not working well. The facilities need improvement.

Everything was great overall! It's a classic, well-established hotel after all. It was just super crowded! The hotel's restaurant was also good, and the Michelin-starred one had delicious food. Environment: It's located right within the scenic area, making it very convenient to get to Rue du Petit Champlain!