I had an okay stay overall, but unfortunately, this hotel did not meet the same standards as another property from the same company that I had previously stayed at. I expected the quality to be similar, but that wasn’t the case.
The cleanliness was the biggest issue. I had to ask housekeeping to clean my room twice on the first day, and it still wasn’t properly cleaned. There was hair on the floor and buildup on the bathroom sink and throughout the room. The room walls were also poorly maintained, and the hallway floors were in rough condition.
The rooftop area was another disappointment. The hotel advertises a rooftop bar, but it’s essentially a swimming pool with a few beach chairs, surrounded by dirty glass and stone, so there really isn’t much of a view. It also closes fairly early.
The drinks at the bar were nice, though, and the staff did their best to accommodate me and were fairly welcoming. The breakfast buffet was also a highlight, with a great variety of options.
I usually don’t trust hotels with “Luxury” in the name, but since this was the same company, I expected better. The stay was fine overall, but I’d choose one of their other properties next time.
