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Reviews/Trip Moments

Reviews: Cu Chi Tunnels and Mekong Delta Day Tour
Guest User2026-02-06
We had a great day on this tour. We were picked up in Ho Chi Minh City and went by bus to see the Cu Chi tunnels from the Vietnam War. It was very interesting and informative, and the guide explained a lot. Walking inside the tunnels was amazing - very narrow and unforgettable. After that we had lunch, and it was a big surprise: a lot of food and everything was very tasty. Then we went to the Mekong River and had a nice boat ride, which was really fun. We also saw how coconut candies are made and visited a small honey farm. Our guide Luis was excellent. He was very friendly, helpful, answered all our questions, and clearly cared about making the tour enjoyable. We really appreciated his effort. Highly recommended!
Reviews: Cu Chi Tunnels Half Day Tour | Select Option
Guest User2026-02-26
The group of 13 was a small one, and apart from being a bit cramped in the last row, everything was great. The tour guide was very enthusiastic, the arrangements were well-organized, and the hotel pick-up and drop-off were very convenient!
Reviews: VIP Fast Track service for immigration clearance at Tan Son Nhat Airport in HCM
Guest User2026-03-03
This was my first time visiting Vietnam, so I was worried that the process would be complicated, but the fast track process was very convenient because the instructions were clear and easy to follow! I must have been very nervous in the unfamiliar environment, but this was incredibly helpful!
Reviews: Cu Chi Tunnels and Mekong Delta Full-Day Tour with Luxury Limousine Options
Guest User2026-02-25
The tour was a 10-person English-speaking group booked on Ctrip. The actual group consisted of 9 people: 2 American women, a Korean-American couple, a woman from Shanghai, and our family of four. The woman from Shanghai originally booked a 22-person group but was reassigned to our 10-person group after the group couldn't be formed. Overall, the trip was good, but it didn't quite meet my expectations. Our guide, Doc, was enthusiastic and sincere, but his spoken English needs improvement. The vehicle was a Ford D-Car, and the equipment matched the advertising. Dissatisfaction included extra charges and excessive product recommendations, although not mandatory. The local tour operator, SST, demanded an extra 250,000 VND in holiday cash tips per person, which was unreasonable and exceeded the terms of our Ctrip booking. There were a total of 8 promotional activities throughout the trip, including local art factories, local honey, singer tips, boatman tips, and some food recommendations. The main attractions are the Vietnam War tunnel warfare battlefield tour and the final kilometer-long tropical rainforest boat ride, which is quite fun. There was a paid shooting game in the middle; we bought two sets of 20 bullets. My son and I planned to each shoot a set, but minors are prohibited, so my dad finished the whole thing. The bullet cost a total of 1.35 million VND, which is close to 70,000 VND per bullet – definitely expensive. Other soft-sell tactics were barely acceptable, but I hope they can be reduced; there were a total of 9 such attempts. Hard tips were unacceptable as it was difficult to negotiate on-site, and I was forced to accept them. Overall, I'm 80-85% satisfied. I hope the guides and boatmen won't keep asking for tips in the future, and I also hope that all sales pitches will be eliminated, especially since it's advertised as a "pure tour."
Contact Center <br>of the year 2025
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of the year 2025