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Reviews/Trip Moments

Reviews: Overloon: ZooParc Entrance Ticket
Guest User2025-08-14
One of the most beautiful and animal-friendly zoos we've ever seen. Very, very clean. The staff were very friendly. The animals were so close for the children. Truly beautiful.
Reviews: Roermond Outlet free parking + extra 10% off + Starbucks voucher Designer Outlet Roermond self-drive combo ticket
Guest User2025-12-07
Firstly, the ability to book same-day tickets is great; other platforms require booking several days in advance. Secondly, confirmation was quick. However, clicking on the e-ticket in the order details led to an error code page, meaning there was no e-ticket. Later, I checked my email and found an email from another company, not Ctrip, containing a picture with a QR code. But showing only the picture wasn't enough; the Guest Service staff asked for the email I received. Then, I gave them my parking ticket, and they scanned it, so I didn't need to pay. One thing I was confused about was that after scanning my parking ticket at the payment machine, the screen displayed "Please pay 7 euros." I went back to Guest Service to ask why, and the staff said it might be a system bug. They scanned my parking ticket again and told me to just drive out. And that was indeed the case; the barrier opened automatically when I reached it. It seems the camera automatically matches my license plate number with the parking ticket when I enter, so it recognizes the license plate number and opens the gate when I exit.
Contact Center <br>of the year 2025
Contact Center
of the year 2025