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Reviews/Trip Moments

Reviews: $20 Arcade City Pigeon Forge Play Card (+$5)
Guest User2025-12-01
We had such a great experience at the arcade at The Island in Pigeon Forge! The atmosphere was fun, clean, and full of great games for all ages. A special shoutout to Jeff, who went above and beyond to help us redeem a prize. He was incredibly patient, kind, and genuinely made our visit even better. Exceptional customer service like his is hard to come by. We can’t wait to come back! 🎉👏
Reviews: Pigeon Forge: Country Tonite Show Admission Ticket
Guest User2024-06-29
All NEW show for 2024! New song list, new costumes & incredible dancing! Amazing talent! Can’t wait to go back!! Absolutely LOVED it & highly recommend!!
Reviews: East Tennessee Off Road ATV Guided Experience
Guest User2024-10-14
This was an unforgettable experience. I was a little nervous as I hadn’t been on an ATV since I was a kid. The practice track let me know right away what I needed to concentrate on and the guides were amazing. Very supportive and gave great tips. The mountain views were STUNNING! Absolutely doing this again.
Reviews: $100 Arcade City Pigeon Forge Play Card (+$45)
Guest User2025-12-20
I want to give a huge shout-out to Jeff. He was incredibly kind, patient, and helpful from the moment we walked up. My kids couldn’t decide what they wanted, and instead of getting frustrated or rushing them, Jeff took his time, made suggestions, and genuinely helped them choose toys they would love. He was so sweet with the kids, he even chatted with them about Christmas, toys, and what they were excited for. You could tell he truly cared about making their experience fun and memorable, not just getting us through the line. Thank you for having an employee who is genuinely caring, respectful, and clearly loves what he does. Jeff made our visit special, and we appreciate him more than he knows!
Contact Center <br>of the year 2025
Contact Center
of the year 2025