9.2/10
Conveniently located near major cities like São Paulo and Campinas and accessible via major highways, the hotel is a popular choice for family gatherings and conventions. Its proximity to these urban centers offers guests easy access for travel.
9.1/10The hotel is praised for its excellent physical structure, including spacious leisure areas, clean and well-maintained pools (some heated), and a variety of recreational facilities such as bowling, slot machines, sports courts, and a spa.
9.1/10The hotel is highly praised for its exceptional service quality, with staff frequently described as attentive, friendly, and helpful.
49.0/10The availability of good food throughout the day is a common compliment among guests. The dining options are appreciated for their quality and variety, enhancing the guest experience with consistent, satisfying meals during their stay.
59.8/10Highly praised for proximity to water sports, attractions, and scenic views .
69.3/10The hotel offers a wonderful environment with thermal pools and large, clean spaces that accommodate guests comfortably. Despite being crowded during holidays, guests do not feel overwhelmed, and the structure is well-maintained.
79.7/10Unique experiences, such as boat trips, waterfall visits, and surf lessons, were expertly curated by the hotel’s activity planning team, adding to the memorable stay.
88.7/10Guests appreciate the helpful and friendly staff who provide efficient service and speak good English. The receptionists are accommodating, allowing early check-in without hassle. Multilingual staff further enhance the guest experience.
98.5/10Guests appreciate the high-quality entertainment provided, particularly the shows at the arraial and villa. This aspect of the hotel experience is often highlighted as a standout feature, adding value to the overall stay.
109.9/10The service quality at the hotel was consistently described as exceptional, with staff providing attentive and personalized care from arrival to departure. This level of service contributed significantly to unforgettable moments for guests.
No. 4 of Family Hotels in Brazil