Top 20 4-Star Select Hotels in Japan

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Guests frequently mention the spaciousness and cleanliness of the rooms. Many reviews highlight the large room size, which is considered generous by Japanese standards, and the cleanliness is generally satisfactory, with only a few exceptions noted.

The hotel offers modern and well-maintained facilities, including generous amenities and a rich breakfast spread. Guests appreciate the direct connection to shopping malls and the availability of self-service amenities like laundry facilities.

Guests consistently praise the cleanliness and hygiene of the rooms, noting that the rooms are well-maintained, tidy, and equipped with modern amenities. Although rooms are compact, they are efficiently designed to maximize space and comfort.

The staff is often described as helpful, friendly, and attentive, with some capable of speaking English and even Chinese. The check-in and check-out processes are smooth, and the complimentary toiletries and room services are well-received.

Service is described as excellent, with helpful and friendly staff. The front desk is particularly noted for being courteous and efficient, assisting with transportation arrangements and providing amenities like complimentary skincare products.

The hotel is conveniently located near attractions such as Lake Ashi, Togendai Station, and the Hakone Cable Car. It's accessible by public transport and offers shuttle services from Odawara Station, ideal for exploring Hakone's sights.

Guests frequently praised the spacious and comfortable rooms. The hotel offers large rooms with modern amenities, suitable for families and groups. Many guests appreciated the room's cleanliness and the unobstructed views of the park or bay.

The hotel offers a rich breakfast selection and has a cafe downstairs for convenient dining options. The surrounding area features numerous eateries offering local delicacies, making dining a pleasurable experience for guests.

The service at the hotel is generally well-received, with staff being described as friendly, helpful, and multilingual, offering assistance in both English and Chinese. Guests appreciated the staff's attentiveness and courtesy during their stay.

Many reviews mentioned that the hotel maintains a high standard of cleanliness, with rooms being tidied daily and the property overall being immaculate. This contributes to a comfortable and pleasant stay.