9.3/10
The hotel is nestled in the beautiful Tramuntana mountain range, offering breathtaking views and a serene atmosphere. It's a perfect spot for exploring nearby towns such as Deia, Valldemossa, and Soller, ensuring a quiet and picturesque stay.
9.7/10The hotel is ideally located near major attractions like the Prado Museum, allowing guests to easily explore the area on foot. This convenience adds to the overall positive experience of staying at the hotel.
9.2/10The property boasts a unique and beautiful historic architecture that is meticulously designed and well-maintained. The blend of ancient castle walls with modern amenities creates an elegant setting that enhances the overall experience.
49.1/10The staff provides exceptional customer service with thoughtful, personalized touches. Many guests highlight the helpful and attentive nature of the staff, especially in accommodating business travelers and treating pets wonderfully.
59.4/10Most users commended the staff for their professionalism, attentiveness, and warm hospitality. Some highlighted the seamless taxi arrangements and assistance with directions, adding to the overall convenience.
68.8/10The hotel boasts an excellent location by the sea, providing easy access to Marbella's key areas such as Puerto Banus and Old Town within a 5-10 min drive. The serene environment and proximity to the beach make it comfortable for scenic walks.
79.3/10Service is generally described as exceptional, with attentive and friendly staff ensuring guests feel well cared for. Many reviews mention the staff's professionalism and willingness to go above and beyond to meet guest needs.
88.7/10The property is noted for its modern, spacious rooms and beautiful architecture, contributing to a luxurious and serene atmosphere.
99.7/10Spacious, luxurious rooms resembling private villas include features like outdoor showers, large terraces, and secluded layouts for enhanced privacy. Beds and linens are consistently praised for their comfort.
109.3/10The hotel is situated in a prime location on the Golden Mile, offering easy access to both the beach and local attractions such as the 'old' town, providing guests with a blend of tranquility and cultural experiences.
Achieved a 3-year streak on the annual lists
