Repeat customers, and we will be back again! Food: Fabulous, plenty of variety still at the buffet. Fries no issue at all, we had fly fans and didn’t use them. Used them more at home in the UK! Noticed a slip in standards when the place staff started to go on holiday, and Touareg staff started coming over to work. Evening waiting staff stood around chatting at the buffet tables rather than clearing tables, and preparing new tables. The chefs on their phones. Drinks: Slight change since we visited 3 years ago. Sadly can’t make particular drinks anymore due to time and cost efficiencies. Still good and plenty of choice. But top service and hospitality from Anderson, Bruno, Hernany, Rito on Grogue. And thank you to Natzia, Rovaldo, Bruna and Kristian in Ponche. These guys keep the atmosphere upbeat and work tirelessly in the heat to make sure you have a good holiday. Rooms: Typical Riu Palace, large shower, same layout. Sparklingly clean. Just noticed some wear and tear with furnishings looking tired in some places (arm rests/tiles/grouting). Not sure if short staffed or the maids need to fit more into their shifts, but we did find the maid didn’t leave towel art or flowers on the bed compared to our prior visit despite tipping and giving chocolate. Great sleep and felt refreshed! Grounds/garden: Spotless, well kept and pristine. So much hard work goes on behind the scenes. Lobby area/coffee bar: Very clean still, and same layout. Very friendly reception team. I would just encourage that the rugs in the reception area get replaced, they are quite old and are starting to smell, which was noticeable whilst having coffee on the sofa and arm chairs. Glad that we timed our trip to see friends who normally work here. Shout out to Vania for her amazing hospitality, and bringing such joy and care to her work, ensuring everyone has a fun holiday. The customer is at the heart of everything she does. We will be back, and hopefully leave it not too long this time!