Hotel Waterloo Singapore - Handwritten Collection

It only takes a 3-minute walk from the subway station to the hotel, making it very close and convenient. The breakfast selection is adequate—not too much, not too little—overall filling and quite tasty. However, because eggs are fried directly inside the restaurant without an exhaust system, the cooking fumes are a bit heavy. Also, for some reason, we were assigned an accessible room, meaning our bathroom was an accessible bathroom with an automatic door. This felt a bit strange to us and was not very convenient.

The room is a bit small, definitely giving that "every square inch counts" vibe, but it's well-equipped and has compatible bedside power outlets so you can plug in directly. Being on the second floor isn't a dealbreaker; you just pull back the curtains to see a patch of grass and greenery, though the view isn't great. Let's just say it's acceptable for a one-night stay. Self-check-in and check-out are quite convenient—you just use the machine at the front desk right as you walk in. As for the subway, there's a station if you turn right and walk straight out the door, or another one if you head out toward the back of the hotel; both are about the same distance. Pretty convenient overall.

Facilities: Excellent. Most essential surrounding amenities are available. There is a smoking area and a public laundry room right across the street downstairs (the entire hotel is strictly non-smoking). Directly across the main entrance of the hotel, there is also a food court with pretty decent food options. The MRT station is right behind the hotel, making getting around very convenient. To take the bus to the airport, it's about a 10-minute walk to the bus stop. Overall, the location is prime, the facilities are well-equipped, and it's close to plenty of dining spots. Cleanliness: Above average. If you need housekeeping, you can press the room-cleaning switch on the wall by the door, or use the voice-activated smart speaker, which also allows you to request cleaning or have toiletries delivered to your room. Bedsheets and duvets are neatly made every day, bath towels and similar items are replaced, and the floors are cleaned. However, the sink area was not very clean and remained constantly damp. Ambiance: Also above average. The strong air conditioning is fantastic—every time you step into the hotel lobby, it feels wonderfully cool and comfortable. However, the bedroom doesn't have an operable window, and neither the toilet nor the shower area has an exhaust fan. Setting the AC to 27°C makes it feel a bit humid in the morning, while setting it to 26°C makes it a bit too cold. Service: Very friendly service attitude. Check-in and check-out were both very fast. The young staff member spoke a bit of Chinese, which sufficed for basic communication. P.S.: 1. Soundproofing varies from person to person and largely depends on your neighbors. There were some loud noises at times, but I wear earplugs when sleeping, so overall it was fine and I wasn't woken up. 2. The breakfast at the food court across the street is unpalatable. The char siu bao, har gow, and some kind of pear juice (the pear juice shown in picture 2) were particularly terrible to eat and drink—completely pre-made meals, and poor-quality ones at that. The fishball noodles and char siu rice tasted quite good, though I'd recommend asking for less vinegar in the noodles, otherwise the bottom of the bowl gets a bit too sour.

The hotel is super close to the MRT station, making it really convenient to get everywhere!!! The staff are also very friendly 👍👍👍 If I visit Singapore again next time, this will definitely be my top choice of hotel.

The hotel was clean and the service was great. I would definitely stay here again next time.

The hotel is very new and well-equipped, just under a five-minute walk to the subway station. It is located near a major shopping district with several markets and close to the National Library. It's a great choice for accommodation. The photo shows the view from the hotel.

Came to Singapore for the BIGBANG concert and booked this hotel because it's new and close to the MRT station~~ I saw many reviews on Ctrip and Xiaohongshu mentioning poor soundproofing. Personally, I thought it was okay (I have super heavy sleep and fall asleep the moment my head hits the pillow), but last night when my friend and I went to the concert and my mom was in the room alone, she said she kept hearing the doors opening and closing next door. My friend also said the soundproofing was bad, as she could hear the next-door neighbor snoring and flushing the toilet~~ The hotel service is great, and most staff can speak Chinese.~~ The rooms are very small, but you can't beat the price and location. It's just 100 meters away if you turn around after exiting Exit A of Bencoolen MRT station (Downtown Line), and about 400 meters from Exit E of the Circle Line~~ Super convenient for getting to the airport and the concert venue~~ The breakfast is also good, though I missed out on the legendary Nyonya kueh~~ My friend didn't book the hotel breakfast, saying it's very convenient to eat nearby with hawker centres right across and next door~~