Sheraton Taitung Hotel

Fabulous - great value for the price. Would stay again when we return to Taiwan next time

Pool was under maintenance during the period of stay. Location though at night market was still a distance away from railway station. Taxi fare abt TWD220. There was hotel shuttle service but no clear instructions on how to book in advance. Info not available on trip.com. Concierge staff did not readily offer the service also. Was told only available to members. Not for 3rd party booking. Am disappointed. Room was spacious. 2 queen size beds. But toilet and bathroom were small. Head will hit the door if I sit at toilet bowl and lean just a bit forward. The bathroom door hits the rain shower head, so if not notice, and open the door with force may break the glass door. Yellow lights in the room were very dim. Make ambience cozy and classy but very straining to the eyes. 2 out of 3 laundry machines out of order. Laundry powder did not dispense from vending machine. Hv to change coins at lobby when laundry is at 6th floor. Overall, not quite up to expectations unfortunately.

We stayed one night only and missed the night market, but hotel is well located with fruits retailers all away and easily accessible to ferry and train station. Hotel is clean and room size is big, staff services is also kind and helpful. Breakfast is also good with lot of local cuisines available. One of the best choices in local area we reckon.

The hotel offered free parking which is great but was a bit difficult to find the parking entrance due to the constructions going on around the hotel. Location was nice, in the city center and peaceful nearby. The buffet breakfast was amazing, a variety of choices from western cuisine to local cuisine. The room was clean and neat as well.

The new front-desk guy was really kind and supportive. Unlike other female worker or his in-charge manager, he tried all his best to help us solve the problem that we encountered Room was clean but we got bitten by mosquitos…