Oakwood PIK Jakarta

Everything is great with this hotel. 24hrs super market nearby. The view during the night is awesome. However the following needs to be improved 1) Bathroom basin. Sink seems to be stuck and water isn’t draining fast enough. 2) TV Disney app needed an update Room 16C

The service was very good. Pak Reza did a great job in managing stuffs and was very friendly. The room was clean and everything was great.

The room size not that big as described, feels the space very narrow when open up the luggage. But the room is very clean and breakfast is good.

So we stayed at this hotel after arriving in Jakarta with a terrible jet lag. We haven’t been sleeping for more than 24 hours when we arrived. The room was not completely clean and the towels were not fresh smelling. The door to the balcony was not sound proof with seal and you can hear the planes very loud. The hallway has only sound reflecting materials and at 3 am there were neighbours arriving and making so much noise on the hallway that it was as if they were in the room with us. The hotel needs house rules to prevent people screaming and laughing loud during the sleeping hours on the hallway .The fridge and water dispenser were also producing noise and there was no possibility to turn them off. The water dispenser was producing so much heat in the room that we had to wake up constantly to turn on the ac only because of the water dispenser raising the room temperature. There is no reason for having one water dispensar per room when it can be put in the hallway for everyone to use and have it produce noise and heat there and not in the room. Overall is not a hotel where you can rest and sleep without a lot of noise and heat disconfort.

The room is smaller than mpst Oakwood properties I have been too. The bathroom very small, the glass partition door dont close properly, so the shower water spill all over the bathroom floor