H4 Hotel Wyndham Paris Pleyel Resort

Mixed Experience – Good Recovery, but Slow and Inconsistent Service Our stay at this Wyndham hotel was mixed. Unfortunately, the check-in experience was rude and unprofessional, which was disappointing after a long journey. We also had issues with the room air-conditioning and several other service-related problems. In addition, overall service was very slow — requests made to the room often took a long time to be delivered, which affected our comfort during the stay. On the positive side, after several attempts to resolve the issues, the hotel upgraded us to a higher-floor room with an Eiffel Tower view, which we appreciated. We were also provided complimentary food vouchers for the duration of our stay, which helped compensate for some of the inconvenience. I would like to personally thank Alexis, Damla, and Frank for their professionalism and genuine efforts to assist us and help resolve the situation. While the recovery actions were appreciated, the initial service issues and slow response times significantly impacted our experience. With improvements in service consistency and responsiveness, this hotel has strong potential.

Location is far from the city center but convenient to take Metro 13 or 14. They have free swimming pools on the 40th floor. They have amazing skybar. After a whole day visiting and roaming around outside, coming back to the hotel and enjoying time there is also great. The only problem is the bathroom with glasses, the water was leaking too much whenever we took a shower, I tried to report to the receptionist but unfortunately nothing fixed until I checked out.

Excellent stay in Paris, The hotel was clean, perfectly located near the underground, and the staff were absolutely amazing. Couldn't have asked for more! Highly recommend

Everything was fine and in general we are happy with experience in this hotel, except one thing, the elevator doesn’t work properly and it was annoying. I hope they can fix it)👍🏼😌