A very mixed experience at The Brown Hotel.
Strengths: The hotel is well located in Krabi Town, close to many markets and the Pak Nam River, where you can easily take a one-hour longtail boat trip for 250 baht. You can explore a cave, a small fishing village on stilts, and the mangroves. While strolling, you'll also discover urban art sculptures, including the Mud Crab sculpture and traffic lights topped with monkey sculptures, located just across the street from the hotel.
Opposite the hotel, there's a Vogue shopping center and a 7-Eleven just a few steps away.
The room was very clean despite the presence of ants.
The hotel staff were kind and helpful, especially the two ladies we encountered at the beginning of our stay. But the man who was there at the end of our stay was rather cold, and we felt like we were bothering him when we asked for help with our luggage at check-out.
The minibar is free and replenished daily.
Breakfast is excellent, especially the egg/bacon/avocado sandwiches!
Negative points: The hotel is quite austere, more like a hostel than a hotel. The room we had was too small for two people with two large suitcases. They took up all the space. The decor was very minimalist in a Japanese style, with a mattress on a bed frame directly on the floor. The mattress wasn't comfortable at all, in our opinion. And the headboard faced the glass blocks. There was no view of the outside, which made me feel a bit claustrophobic. The hotel doesn't have an elevator, and our room was on the 3rd floor, which made transporting our luggage difficult, even though the staff were helpful. Furthermore, the walls are very thin, and we could hear all the surrounding noises, especially since the common area and the staircase have very noisy wooden floors. The doors have an alarm system that triggers a short, repetitive beep if you don't close them properly. New guests often didn't understand this, and the beeping would sometimes continue for quite a while. In addition, there was construction work in the building next door, particularly in the afternoon around 2:30-3:00 PM, with loud sledgehammer noises, making it very difficult to get any rest. We also heard the sound of an electric saw very late at night. In short, I absolutely do not recommend this hotel. There are better options nearby at a similar price.
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