Pros: The staff were warm and helpful. There was even a Korean-speaking oppa who could communicate in Chinese, and other colleagues spoke English very well, which was convenient. We needed to book an escape room online, and when we asked the staff for help, they booked it for me on their computer and even called the venue to explain the situation, which I greatly appreciated. The room came with a microwave and a mini-fridge, making it very convenient to heat up our own breakfast. The shower had excellent water pressure, and the staff helped us get hot water ready, which was very convenient. The water quality in Korea is so good that my hair didn't frizz after washing, unlike when I'm back home. The same goes for my face; because of the good water quality, my lotion and BB cream applied smoothly, whereas back home I can only use face cream, and my skin still feels a bit dry – sadly, I can't bring this water home! The location is right in Haeundae, at the end of the street leading to the beach. However, the elevator goes directly to the subway station on the B1 level, which was very helpful as it rained quite a bit during our stay. It is indeed the furthest hotel from the beach on this street, but it's still only a pleasant seven or eight-minute walk. Olive Young is nearby, and convenience stores like GS25 are also very accessible. We also had some delicious Korean beef. The location mainly depends on personal needs; I usually prefer places closest to the subway station, so I was very satisfied with this aspect. The hotel's soundproofing is excellent; it has a balcony, and the windows are thick, so when the windows and balcony glass door are closed, you can barely hear any outside noise. It was very quiet.
Cons: This is a serviced apartment with a small kitchen, like those open-plan studio apartments you see struggling female leads live in on K-dramas. Although there are four elevators, with two serving the lower floors, we often had to wait a long time. I'd read about this in reviews while planning but didn't pay much attention, only to find out it was true. During the rainy days, going up and down frequently from the hotel was quite frustrating. It might be better if you only leave in the morning and return at night. You must allow plenty of time for check-out, as it's nearly impossible to squeeze into an elevator with luggage. The mattress was too soft; it felt like I was constantly fighting gravity while sleeping. I wasn't the only one; my child also felt very uncomfortable on the first night. There were also yellow stains on the sheets that looked like they wouldn't wash out, which for a hotel, was a bit off-putting. During our stay, there was a sudden power outage – the first time in my life I've experienced one at a hotel – and someone also accidentally triggered the fire alarm. However, for a short trip, the usual price might be acceptable. Since we were traveling with a child during the summer, we couldn't pay too much of a premium, and the overall experience didn't quite match the price.
In summary: Excellent staff service and good location.
Original TextTranslation provided by AI
