We're at the airport now, getting ready to leave, and I just wanted to express my sincere gratitude:
This hotel truly exceeded our expectations and touched us deeply! After our first night, we immediately decided to extend our stay until our departure. We even found ourselves wishing we had chosen this place from the very beginning!
I particularly want to commend the young lady at the front desk. Her voice was gentle, and she was incredibly thoughtful, always responding to our every need with such care. In fact, every single staff member at the hotel made us feel so welcome. One morning, we met a kind gentleman in traditional ******* clothing in the elevator who greeted us so warmly. His genuine smile brightened my entire day. And there was the driver who specially took us to dinner, and the bellhop who helped with our luggage… So many small, yet moving moments that truly earned our respect.
As someone who also works in the service industry, I know how difficult it is to achieve such a high level of detail and warmth. Honestly, I can't help but want to applaud you all, and I'm inspired to learn from and reflect on your service.
Regarding the hotel itself – from the inside out, it boasts a distinctive ******* architectural style, both exquisite and full of character, like a ******* cultural museum you can actually live in. The room amenities are also comprehensive, exuding a sense of luxury and meticulous attention to detail.
Although this wasn't the best season to visit Tibet, and we missed out on seeing many beautiful sights, we certainly found the best hotel and the best service. Our group of five unanimously rated this experience as – “absolutely amazing!” We sincerely hope to have the opportunity to return to Tibet and this wonderful hotel again in the future, and to meet you all once more.
Tashi Delek!
Original TextTranslation provided by Google