Aviary Hanoi Hotel & Travel

The nice location in the heart of Hanoi city. The staff is really helpful. I really love their hospitality.

Overall: 3.8/5 stars | Cleanliness: 4/5 | Facilities: 3.5/5 | Staff: 5/5 A good place for a short stay. Location is convenient and in the middle of the bustling Old Quarter, yet you can’t hear any of the noise at the hotel. We kindly got upgraded to a bigger room meant for a family of 3. It’s enough for what it is but the facilities were quite old – stained water tap, slow draining sink, broken shower gel pump, nearly broken hangers, TV with no working channels. The bathroom rail came off on our final night too. Our window was a view of a painting on a wall, with two full length windows that opens fully which can be dangerous for those staying with little ones. This also meant we had zero sunlight for our room too. Midday during our stay one day, workers had entered to replace the bed frames. We were about to head out at the time and didn’t mind this, but we never received any prior notice, meaning they would’ve been given access anyway if we had been out beforehand. At least the chipped wooden bed frames are now replaced with safer and smoothly covered new ones. There was also lots of construction going on in the hotel the morning we left which we weren’t informed of either; I can imagine it must be disruptive for those who aren’t out. Gratefully, the staff at the reception are all super kind and helpful which made up for our stay. Personally I wouldn’t mind coming back, but only for a very short stay. Wishing the hotel all the best and hope it continues to improve its facilities.

Extremely clean and the service is completely amazing, staff goes above and beyond to help you with what you need. I booked a trip to Ninh binh through my hotel and it was so beautiful and relaxing. Anna is incredible and will help you with anything you may need, I wanted to order some flowers and she helped me immediately. I definitely recommend staying her

nice location, helpful and friendly staff, very accomodation g, clean rooms, nice amenities, good breakfast. The location js near Hoan Kiem Lake and restaurants, convenient store and coffee shops

Such a great hotel and the great value for your money. The location is unbeatable, right in the French Quarter, you’re literally everywhere and anywhere in 5-10 mins walk. The respectionsist is so kind and helpful. Loved the experience!

Had an amazing stay, the staff is friendly and we manage to use the travel thru them. :)

The hotel is located down an alley; the room was dusty and had an unpleasant odor, and the photos on the app differed significantly from reality. On the positive side, the staff were friendly and the location was quite close, though the street is closed to vehicles on weekends, making it very inconvenient to transport luggage. Additionally, there are food stalls in the alley that emit an unpleasant smell when you walk past them.

Room is nice and hotel is nice area worty to stay! Dont hestitate to stay here. They got complimentary drink for us and so many chooses. Nice!

This hotel was absolutely amazing and exceeded our expectations. The room, service, and overall experience were excellent. The only small downside is that the location can be a little tricky to reach since it’s tucked inside an alley, and there were some roadblocks during weekends. On the positive side, the hotel is within a short walking distance of St. Joseph's Cathedral and Hoan Kiem Lake, making it very convenient for sightseeing and exploring the area. The staff were incredibly friendly, welcoming, and always ready to help. Special thanks to Mr. Peter, who helped us book a 1-day Ha Long Bay cruise at a very reasonable price compared to other booking platforms/tour options we checked. The trip was enjoyable and definitely worth it. Also, special thanks to our Ha Long Bay tour guide Minh, who was fantastic! Friendly, knowledgeable, and engaging. He made the tour more enjoyable and memorable.