Westlake Pearl Suites & Spa - By Pegasy Group
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Westlake Pearl Suites & Spa - By Pegasy Group

Stay at Westlake Pearl Suites & Spa - By Pegasy Group in Hanoi, a 4-star hotel with 8.4/10 from 289 reviews. It offers good value with quality service, and prices start from IDR 399,521.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Chùa Kim Liên: 0.5 km away

Tu Lien Pagoda: 0.26 km away

West Lake: 1.11 km away

Amenity Highlights

Leisure: Nightclub, Public baths, Gym

Pets policy: Pets are not allowed.

Breakfast style: Asian

Food & Drink: Room service, Snack bar, Cafe, Restaurant, Convenience store/kiosk, Bar, Alcohol-free rooms (on request)

Westlake Pearl Suites & Spa - By Pegasy Group

Opened in 2025
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We Price Match
Highlights
Lounge
Delicious breakfast
Ideal location
Spa
Yoga session
+4 more
Amenities
All amenities
Property Description
Show more
Good view, great stay, good ambience , corporative staff..
Surroundings
Metro: Cat Linh
(5.7 km)
Metro: La Thanh
(6.7 km)
Airport: Noi Bai International Airport
(20.9 km)
Train: Long Bien Railway Station
(3.3 km)
Train: Sapa Train
(4.9 km)
Landmarks: Tu Lien Pagoda
(260m)
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4

Family Triple Room

1 King bed and 1 Single bed
38m² | Floor: 2-3
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
TV
Electric fan
Conditioner
Room Details
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1

Suite

Free Wi-Fi
Non-smoking
Air conditioning
TV
Electric fan
Conditioner
Room Details
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11

Executive Suite

1 King bed
35m² | Floor: 2-5
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
TV
Electric fan
Toothbrushes
Room Details
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8

Classic Room

2 Small double beds or 1 King bed
18m² | Floor: 1-5
No window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Electric fan
Toothbrushes
Room Details
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10

Junior Suite

1 King bed
30m² | Floor: 1-5
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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9

Superior King Room

1 King bed
20m² | Floor: 1-5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Average for similar properties in Hanoi
Guest User
April 16, 2026
Convenient location, very clean and tidy, and a spacious room. The front desk staff was excellent; when I got acute gastroenteritis in the middle of the night, they took me to the hospital on their motorcycle and stayed with me until I was settled. It was a very satisfying business trip stay.
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Traveling Around
April 12, 2026
I recently stayed at Westlake Pearl Suites and had a mixed experience overall. The location is definitely a strong point. It’s situated in Tay Ho, an area with plenty of great cafes and restaurants, and it’s also conveniently close to Lotte Mall for shopping. It’s not too far from the Hoan Kiem tourist area either, so getting around is fairly easy. The room itself had some positives—the bed was large and very comfortable, and I appreciated having a smart TV so I could connect to my Netflix and relax with a movie in the evenings. However, there were a few downsides. The room had a noticeable bad smell, like someone had smoked in it previously, and the bathroom also had an unpleasant odor coming from the drain. It would really help if the hotel used air fresheners or addressed the ventilation to improve this. Breakfast is quite basic but does the job and has the essentials you’d expect. One thing to be aware of is the check-in and check-out times—worth double-checking in advance to avoid any confusion. Another thing to note is that the hotel advertises having a gym, but there isn’t actually one on-site. It’s located in a different building or hotel, which was a bit misleading. Overall, while the location and some room features were good, there are a few areas that could be improved to make the stay more comfortable.
Guest User
April 19, 2026
The hotel didn't live up to my expectations at all. The breakfast wasn't great. The rooms were strangely decorated. I didn't have any hot water in my room, only lukewarm. However, they were very clean—that's a plus. However, when I said I didn't like it and wanted to go to another hotel, they said they wouldn't refund my money. My impression was completely ruined. I don't understand why this hotel has such good reviews. If you decide to book here, book for a couple of days first, check it out, and then decide if it's worth staying.
Xiamilang
April 16, 2026
The price isn't high, and I arrived late at night. It's on par with hotels like Hanting or Home Inn. I recommend it if you don't have high expectations. Breakfast includes rice noodles and bread, so you won't go hungry. West Lake is right outside the door, so you can explore it if you have time.
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Guest User
March 31, 2026
Not very happy with my stay. Firstly I’m a solo female traveller and was allocated a room on the same floor as the lobby. Upon checkin I realised the double lock in the room is not functioning so I voiced out. Staff told me not to worry as nobody can enter from outside without the key. I mentioned I’m a female traveler i don’t feel safe & that my room is on the same floor as lobby. He told me their technician is busy right now and will help fix the lock later. Before I went out of the hotel I have informed the lobby staff that I’m going out and to remember to fix the lock staff said ok. However when I am back in the room at night I realised it’s still not fixed! Another staff this time reassured me that everything is alright and that nobody can enter from outside and even showed me. I insisted that I still want it fixed and he said next morning will send someone to fix it for me. It was late so I agreed, I slept with a chair against the door. When I was half asleep at about 11pm I suddenly heard a loud knock on my door. Thinking it’s the hotel staff want to fix my lock? So I opened the door and to my dismay there was 2 officer in the green uniform together with hotel staff. I was shocked and scared as I wasn’t expecting police officer! What happened? The police asked when did I check in and also asked for my passport and took picture of it. When I asked if everything is alright, is the hotel safe as I still have 2 more nights here they just say all is good. Rest assured I did not sleep well that night!!! Next morning I insist I would like to change room as I really do not feel safe and they said they will “upgrade” me to a higher floor. Upon getting my new room I realised it’s the exact same room type and size as what I got on 1st floor only difference is the painting on the headboar! They should have given me a higher floor room in the first place. There was some flying insects in the room other that that nothing to shout about. Room was basic and clean enough, bed was comfortable. Toilet need some upgrade. I will not be coming back to this hotel again! Would not recommend. Location is only good if you like to stay at Westlake area else don’t bother.
Guest User
March 22, 2026
The room was decent, my room faced a small lake in the back – though it's more like a large pond. Initially, I thought it was great value for money, but after one night, it was really just so-so. The room was quiet during the day, but at night, the frogs in the 'lake' croaked non-stop until dawn. If you're a light sleeper, it would be a real struggle. Plus, there were so many mosquitoes in the room; if you just moved the curtain, dozens would fly up. After one night, I had seven or eight mosquito bites. It's probably because it's by the water, and maybe the previous guest left the window open. I hope the hotel can make some improvements.
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LinYiFoo
June 1, 2026
Good location, closed to lake
BE Tan
February 1, 2026
Nice welcome. Perfect service that bring you to the room beside desk service.the room the clean. All I needed is ok.
Guest User
April 23, 2026
The staff at Ksan are really enthusiastic and great! I accidentally booked the wrong dates, and they even helped me check if there were any rooms available.
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Services & Amenities

Restaurant
Open for: Breakfast
Business hours: [Mon - Sun] 07:00-09:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAsian
StyleBuffet
Opening hours[Mon - Sun] 07:00-09:30 Open
AgeFee
Children 9 years old and under
Free
Children 10–17 years old
VND 92,000 (approx. IDR 62,093) per person
Adult
Buffet:VND 92,000 (approx. IDR 62,093) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.

Property Description

Local hotel name: Khách sạn Westlake Pearl Suites & Spa - Quản lí bởi Pegasy Group
  • Opened: 2025
  • Number of Rooms: 23
Phone:+84-243-6789039
Email:wpsfo@pegasygroup.com

You might be wondering

What are the check-in and check-out times at Westlake Pearl Suites & Spa - By Pegasy Group?

Check-in time at Westlake Pearl Suites & Spa - By Pegasy Group starts at 15:00, and check-out time is by 11:00.

Does Westlake Pearl Suites & Spa - By Pegasy Group have a pool?

No, Westlake Pearl Suites & Spa - By Pegasy Group does not have a pool for guests.

Are pets allowed at Westlake Pearl Suites & Spa - By Pegasy Group?

No, pets are not allowed at Westlake Pearl Suites & Spa - By Pegasy Group.

Does Westlake Pearl Suites & Spa - By Pegasy Group serve breakfast?

Yes, Westlake Pearl Suites & Spa - By Pegasy Group serves breakfast for guests. Breakfast options include Asian style.

How much does it cost to stay at Westlake Pearl Suites & Spa - By Pegasy Group?

Room prices at Westlake Pearl Suites & Spa - By Pegasy Group vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Westlake Pearl Suites & Spa - By Pegasy Group from the nearest airport?

The nearest airport is Noi Bai International Airport, located about 27 mins from hotel by car (20.9 km) away.

What’s the cancellation policy at Westlake Pearl Suites & Spa - By Pegasy Group?

The cancellation policy at Westlake Pearl Suites & Spa - By Pegasy Group depends on your room type and booking terms.

Does Westlake Pearl Suites & Spa - By Pegasy Group offer airport transfers?

Yes, Westlake Pearl Suites & Spa - By Pegasy Group offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport21.43KM
Nearest Train StationLong Bien Railway Station
Distance to Train Station3.3KM
Nearest Subway StationCat Linh
Distance to Subway Station5.72KM
Average Price FromIDR1295817
Hotel Star Rating4