yosoyLuna
September 9, 2025
My freshly adult son was traveling alone to Dublin for school, so I booked him a transitional room for one night. He arrived in the morning, before the official check-in time, but the hotel allowed him to store his luggage and told him he could check in at 3 PM. He then went out to explore the area. On his way back to the hotel, he got caught in a heavy downpour and was completely drenched. As he sat in the lobby, feeling helpless, a staff member kindly approached him and asked if he'd like to go to his room then. Upon receiving an affirmative answer, they promptly helped him with an early check-in. Knowing he had to go to school the next day, they also thoughtfully assisted him in booking a taxi. I'm incredibly grateful to the hotel staff for taking care of my son. They provided such considerate care and attention to a young adult who was feeling lost and overwhelmed on his first day in a foreign country. I always trust Hilton's century-old quality and their attentive service to every guest. I also wish the kind staff good health and smooth work! Thank you very much!
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