Buxihuanshuizaijiadexingqiumanyou
I’m giving everything five stars, but I'll also share some honest feedback for everyone’s reference. Overall, it was a great experience, and my top choice in Phu Quoc:
Location: Compared to the JW Marriott, the Regent is more centrally located and closer to the airport (a 15-minute drive). It’s also relatively close to attractions in the north like the zoo and Starfish Beach. The JW is about 20km further south, closer to southern attractions such as the cable car and Sunset Town. Both offer excellent sea views, but I preferred the room location at the Regent; most of the sea view rooms face the ocean directly, allowing for unbeatable sunset views from your room.
The surrounding amenities aren't as convenient as the JW. Outside the JW, you'll find grocery stores, pharmacies, and a well-equipped street with Vietnamese hair washing, massages, and body spas. Outside the back door of the Regent, there's a small grocery store and a spa. Well, it's sufficient. If you go out, for instance, to Sunset Town, there are plenty of shops. If you plan to just relax at the hotel, you won't need much else anyway...
Scenery + Public Area Design: The hotel's public areas are beautifully designed. Both the family pool and the 8th-floor sky pool (no children allowed) are very elegant and grand. Downstairs, there's a kids' club where staff members play with children and teach them crafts. The sunset beach is incredible! I took many photos of the famous Phu Quoc sunsets there; it's truly beautiful and perfect for a stroll. The public area greenery is also fantastic, and staff check room cards upon entry and exit, ensuring safety and privacy.
Room: The style is quiet luxury. The room is new, gets plenty of sunlight during the day, is spacious, and has a good layout. However, in the king-bed room types, the room and bathroom are connected and visible to each other. If you're taking a bath, the bathtub and desk are visible to each other, making privacy difficult. The toilet and shower, however, are located deeper in the bathroom, offering more privacy. Another major advantage of the room is the large balcony with a daybed outside, where you can lie down to read, scroll on your phone, or watch the sunset. There's also a small desk where you can work with an unbeatable sea view, haha. The Wi-Fi signal is strong throughout the room, so no need to worry. If your room package includes the mini-bar, then the mini-bar is indeed very well-stocked, from drinks to snacks, plenty for enjoying in the room or taking out. The room is cleaned twice a day, once in the morning and once at night. On the downside, my room door was faulty; it wouldn't close automatically and needed to be pulled shut manually. I discovered once that the cleaning staff hadn't closed it properly, and when I returned, the door was slightly ajar... It gave me quite a fright, so I informed the front desk.
Dining: The restaurant food is really good! For breakfast, in addition to delicious Vietnamese pho and banh mi, you can also scan QR codes to order freshly made omelets, shakshuka, eggs Benedict, and more. Vietnamese French cuisine also has a good reputation. The Western restaurant for dinner is also excellent (pictures prove it, most of my photos were of food!). Choosing a hotel package on Trip.com that includes dining (all breakfast included, plus one lunch or dinner) is very cost-effective. The hotel's dining is excellent, but prices are comparable to expensive hotels in major cities domestically and internationally. With this package, you can choose a three-course dinner for free (lunch is usually eaten out while exploring). Some more expensive dishes require an extra charge, but generally, the three-course set menu options can be enjoyed at two restaurants, and the choices are all very good.
Service: The restaurant staff are very friendly and polite. However, everyone should still pay attention to details. Besides the door not being closed after cleaning, when checking out, because it was early morning, the front desk staff almost refunded the deposit to another guest's credit card. Make sure to ask them to verify the last four digits of the card before processing the refund! (I only noticed that the last four digits and card type were incorrect during the transaction, realizing they almost refunded it to someone else's card). Perhaps because there aren't many luxury hotels in Phu Quoc, the overall staff experience might be less. So, everyone should be more understanding and help pay attention to some details.
Butler: The butler service isn't one-on-one; it's a WeChat official account with staff on rotating 24-hour shifts to answer questions. This way, if you have a last-minute request, you don't feel guilty about disturbing a specific butler at any time. They respond to all inquiries in both Chinese and English, and are very responsible, kind, and polite.
Additional Highlight: The Regent is the only hotel in Phu Quoc that offers a yacht sailing sunset activity! It costs 4.9 million Vietnamese Dong per person, which is about 1300 RMB. The yacht sails slowly out to sea for four hours to watch the famous sunset. Unfortunately, I missed it this time due to a cold.
Overall, if I return, I would still choose the Regent first. After all, as is well-known, the most frustrating and sigh-inducing experiences in Phu Quoc are often related to immigration and customs at the airport... But once you're on the island, it's very comfortable. It's best to find a hotel with a pleasant environment and good food to relax. Thank you, Regent, for a wonderful experience. See you next time!
Original TextTranslation provided by AI
