La Siesta Premium Lakeside

Thank you so much, dears! I really loved this hotel. It's now my favorite hotel in Hanoi. The food is very high quality, hygiene standards are maintained, and everything in the room is clean. It's a pleasure to stay in the room. The towels and bedding are also clean. Dyson hairdryer 👍🏾🩵 I'll definitely come back again! The service is superb. All the staff look very neat and are responsive 🥰 Hugs to you all, you're awesome!!

This is the most satisfying hotel I've stayed at in Hanoi, having visited many times. Its location right by Hoan Kiem Lake, directly opposite a mall, makes shopping incredibly convenient. The facilities are very new, and the staff are incredibly welcoming, offering tea and juice as soon as you walk in.

This hotel offers exceptionally good service and has an excellent location. The environment and breakfast were both fantastic. There were several lovely ladies at the front desk who spoke Chinese, which was very helpful. If I ever go back to Hanoi, Vietnam, I would definitely consider staying here again. For anyone still debating, you can book this place with confidence!

The hotel's location is excellent, right across from Hanoi's most beautiful Uniqlo, and just a short walk across the street to Hoan Kiem Lake. However, there's room for improvement in the service details. I booked two executive triple rooms. The hotel upgraded one of them to a street view room (a kind gesture, as there was a New Year's Eve fireworks display over Hoan Kiem Lake the next day), but the room was tiny, barely fitting two beds with no space to move around. The hotel didn't inform me about the upgrade beforehand. My friend's room, also an executive triple, had a completely different decor style, not matching the pictures at all (see image three). My friend paid extra to upgrade to the hotel's best room, which had a terrace. The Trip.com customer service was very proactive in communicating and clarifying the misunderstanding, which deserves praise. I'd definitely choose Trip.com again. The hotel breakfast was excellent, with a wide variety of options and à la carte dishes available. The rooftop pool is quite small and negligible, but the street view from there is pretty good.

This hotel was absolutely amazing! There was hardly any noise, and the staff were incredibly friendly. If I go back, I'll definitely stay there again.