Shangri-La Rasa Sentosa, Singapore

1. Staying at the Shangri-La Sentosa when visiting Disney is definitely the right choice. The shuttle service is super convenient, and it's totally worth the money. 2. If you're planning a day at Universal Studios, I highly recommend getting the VIP Tour. This is probably the best value-for-money Universal Studios VIP tour in the world. For two adults and two kids, it was about 1,200 SGD per person, which includes admission, lunch, and a Chinese-speaking guide. You get unlimited access to all rides during the tour, plus an additional express pass to use later, and a 15% off shopping voucher. You can book directly on Trip.com. If you don't see your dates available at first, don't worry—they might pop up in a couple of days. We couldn't find our dates on Trip.com initially so we booked directly on the official website, but Trip.com actually released those dates later. 3. I highly recommend the hotel buffet. Since Singapore is expensive and Sentosa is even pricier, the buffet lets you eat whatever you want, which is super convenient when traveling with kids. Plus, the hotel buffet offers great value for money. The jackfruit at dinner was absolutely delicious! 4. You can basically get everywhere using the Beach Shuttle (Line A). Be sure to check online travel guides beforehand, as many activities are completely free. We spent a whole day in Sentosa and didn't spend a single cent on entertainment! 5. Although you can't walk to Universal Studios or other attractions from Sentosa, taking the Line A shuttle is very convenient. 6. After checking in, remember to ask for the hotel's activity schedule. They offer plenty of complimentary activities, and there's even free ice cream for the kids in the afternoon.

The front desk claimed they couldn't find my reservation during check-in, which was a huge hassle. Then dealing with the pre-authorization took forever too, wasting my time! Everything else was pretty much okay.

The absolute pinnacle of family-friendly hotels in Singapore—highly recommended! With its own private beach and a wide variety of poolside activities, you can have a wonderful vacation without even leaving the property. Breakfast was incredibly lavish, featuring an extensive spread of Western, Chinese, and Southeast Asian options; they even had six different kinds of milk to choose from. On arrival day: The resort is on Sentosa Island. You can go to the Sentosa ticketing counter on Level 3 of VivoCity, show your Shangri-La booking confirmation, and get a complimentary QR code to enter the island via the Sentosa Express monorail. Alternatively, you can catch the hotel's free shuttle bus outside the Yakiniku Like (Bari-Uma area) exit at VivoCity. The shuttle runs every 40 minutes, roughly from 8 AM to 8 PM. Both options are super convenient. The staff were truly exceptional and accommodated every request. Plus, many of them speak fluent Mandarin, making communication completely hassle-free. What I loved most about the room was its classic, timeless decor—not dated at all, but carrying the grand charm and character you’d expect from a heritage luxury brand. Housekeeping stocked plenty of bottled water for us daily, and there was also a water purifier in the room, so hydration was never an issue. A getaway to Sentosa is all about unwinding and having fun. Time flew by way too fast here; it felt like time was stolen because we simply couldn't get enough of it. We'll definitely be back!

Location: Right by the beach, offering an exclusive coastal resort vibe. Service: Warm and attentive. Activities: Great for families, a wonderful experience. Cleanliness: The public areas are spacious, but room cleaning lacks attention to detail. Found a left-behind face mask on the bedside table upon check-in—a small flaw in an otherwise good stay. Facilities: The bathtub faucet connector needs a careful check as it was leaking. Being an older property, upkeep needs to keep pace. Dining: Caters to international tastes, delicious 😋. Transportation: The hotel's private shuttle to VivoCity is very convenient.

To sum it up, I initially saw many negative reviews about the service and the hotel itself, and had some unpleasant communication experiences with Ctrip and the hotel before my stay, so I didn't have high hopes. However, aside from the insanely high summer premium, everything else was absolutely fantastic! 1️⃣ We arrived in Singapore in the early hours and got to the hotel around 8 AM. When the front desk learned I was traveling with my child for their birthday, they immediately checked us in and even upgraded us to a sea-view room – huge props to them! 2️⃣ Since I was traveling with three kids, I asked the hotel about an extra bed. The customer service department provided a free extra bed and even an infant cot, haha, though I'm not sure if it was mistakenly added to our room. The bedding was comfortable and the hygiene was excellent – thumbs up! 3️⃣ The recreational facilities were quite good, with ping-pong, billiards, and pool slides that the kids loved. They were so happy staying at the hotel they didn't even want to go out. 4️⃣ The breakfast wasn't very extensive, which could definitely be improved.

The rooms are clean and tidy. I always stay at Shangri-La whenever I visit Sentosa. It's very family-friendly, and it's super convenient for playing on the beach, splashing in the water, and enjoying the pool. The island's trams, buses, and the Sentosa Express monorail are all free, making getting around extremely convenient.

The hotel breakfast was fantastic with a wide variety of dishes. We stayed for three days and had a great time enjoying the water park and riding bicycles. We also went canoeing at the beach. When we didn't want to leave the hotel in the evening, we had the hotel buffet—it cost us 1,000 RMB for two adults and two kids, which is considered quite cheap since a pizza place next door would easily cost that much.