Vinpearl Resort Nha Trang

The sea is gorgeous, the rooms are clean, and they have everything you need, from slippers and bathrobes to extra flip-flops and a bag for the beach or pool. Plus, the water attractions are inexpensive and great!

Sharing my thoughts on the hotel, room, service, and grounds! We checked in on June 9, 2026. Upon arrival at reception, two women greeted us. One was attending to other guests, while the second was occupied with her own tasks. After about 10 minutes of waiting, she finally paid attention to us! When she realized I didn't understand her very well, her expression was so annoyed, with eye-rolling, that I just wanted to leave. She nervously started typing into a tablet for translation. We then went up to our room, which was old and worn out. Instead of a welcome gift from the hotel, we found a dirty, empty fridge! The prices for drinks and food in the hotel are astronomically high!

A very good, solid hotel. We booked a package that included park access, which was super convenient: we'd explore the park, then head back to the hotel to relax, and once refreshed, go back to the park. The hotel is large and clean. The room even had slippers and flip-flops, which was a nice touch. All you need to bring is your swimsuit and money; they provide everything else! The food was fantastic, and the chefs cooked delicious meals. We especially enjoyed the amazing ice cream at dinner.

Beautiful hotel in a stunning bay! Gorgeous pool! Varied and delicious breakfasts! Well-maintained grounds!

A good, clean hotel located in a quiet bay with beautiful scenery. The grounds are clean and well-maintained. The room itself is clean and not worn out. The shower, in the American style with an overhead rain shower and a tap below, is inconvenient to use. Also, the shower hose in the bathroom is too short, which is awkward for taller guests.

This is an ideal spot for a peaceful family vacation. The pool is excellent, the beach is magnificent, and the service is great. The hotel rooms are well-maintained and clean, and the breakfasts are endless – there are so many positives, I can't even list them all! We loved everything, thank you!

My only wish for improvement is for your internal communication to get better. Before my trip, I had already informed you that I would be celebrating my birthday during my stay, on the actual day itself. You promised/agreed to provide a cake and some simple decorations. I even showed your email reply to the counter staff earlier (before going to the cable car). However, on my birthday, which was the second day of my stay, I returned to the hotel at 4:30 PM. The room had already been tidied (but not properly, as plates were left uncollected), there were no decorations, and no cake. I was very disappointed. What disappointed me most was your poor communication and failure to deliver on your promises. When I called the hotel from my room, they told me to contact customer service. I had already reminded them during check-in at the cable car and confirmed multiple times via email. It felt like they were just passing the buck. Later, I used Trip.com's internal call service, which kindly helped me contact the hotel's customer service for free. Their reply was, "We will arrange it in the evening." Half an hour later, I received a slice of cake. Seriously! I really hope you can improve your service! After all, your room rates are not cheap! Even a hotel costing RM150-200 a night can provide this level of service, yet a RM400-a-night hotel like yours has communication breakdowns and poor guest experiences. You need to understand that I came to celebrate my birthday! I informed you in advance and communicated with you. I only had expectations because you promised! Please improve your service! Also, please improve the cleanliness and tidiness of the rooms!