Platinum Hotel Tunjungan Surabaya
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Platinum Hotel Tunjungan Surabaya

Experience Platinum Hotel Tunjungan Surabaya, a 4-star hotel in Genteng. It holds a rating of 9.3/10 from 232 reviews, combining quality and value, with rates starting at IDR 874,121.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Tunjungan Plaza Convention Hall: 0.69 km away

UPT. TAMAN BUDAYA JAWA TIMUR: 0.21 km away

Tunjungan Romansa: 0.42 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Japanese,Asian,Continental,Halal,Local cuisine

Food & Drink: Room service, Snack bar, Restaurant, Bar

The above hotel prices are based on Trip.com for May 22-May 28.

Platinum Hotel Tunjungan Surabaya

No. 3 of 4-Star Select Hotels in Surabaya
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Highlights
Excellent service
High-altitude restaurant
Ideal location
Delicious breakfast
Lounge
+3 more
Amenities
All amenities
Property Description
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Staff very nice and helpful Variety breakfast Bed mattress was very comfortable
Surroundings
Airport: Juanda International Airport
(24.8 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Inkopka
(3.0 km)
Landmarks: UPT. TAMAN BUDAYA JAWA TIMUR
(210m)
Landmarks: Tunjungan Romansa
(420m)
Landmarks: Tunjungan Plaza Convention Hall
(690m)
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4

Junior Suite

1 King bed
36m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Room Details
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5

Business King Room

1 King bed
26m² | Floor: 5
May not have a window
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Room Details
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5

Deluxe King Room

1 King bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Room Details
Check Availability
6

Family Suite

Bedroom 1:1 Single bed and 1 King bed
70m² | Floor: 5
Has window
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Room Details
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5

Business Twin Room

2 Single bed
26m² | Floor: 5
Free Wi-Fi
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Room Details
Check Availability
5

Deluxe Twin Room

2 Single bed
30m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Video streaming services
Room Details
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5

Executive Suite

1 King bed
40m² | Floor: 5
Skylight
Free Wi-Fi
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Room Details
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2

Family Room

1 Single bed and 1 Double bed
Has window
Free Wi-Fi
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
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4

Premier King Room

1 King bed
32m² | Floor: 19
Skylight
Free Wi-Fi
Non-smoking
Private bathroom
Daily housekeeping
Video streaming services
Bath towels
Room Details
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Genteng
M‍O‍K‍p‍h
April 13, 2026
Staff very nice and helpful Variety breakfast Bed mattress was very comfortable
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
This is always my go to go hotel in Surabaya. Good location in Tunjungan street. Fairly new hotel so everything still in a good condition. I like breakfast variety as well. Totally recommended
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2026
Room was booked for non smoking King with windows. But when check in hotel said not available, only for twin. Kind of let down. Location was not very assessbile by foot to shopping mall although quite near. Got shuttle but limited. Room was ok, breakfast was good.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2026
Great location! It's very close to the main area, and you can easily walk to the plaza for shopping.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 7, 2026
The service was excellent. Someone even opened the car door and helped with my luggage upon arrival. The staff's service-oriented mindset was impressive across the board. Breakfast was incredibly rich and varied, and the fruit and other dishes were very clean. The fruit, in particular, was exceptionally sweet. It's also super convenient, just a few minutes' taxi ride from the largest shopping mall. This hotel is definitely worth staying at.
Original TextTranslation provided by Google
A‍l‍g‍i‍a‍n
May 12, 2026
Lovely stay. The room was clean, spacious, with a very nice view of the city. It is also located in Tunjungan, so most cafes nearby are walkabl
T‍u‍o‍m‍a‍s‍ ‍Y‍e
April 17, 2026
Stayed here for 2 nights for a business trip and overall it was quite okay. The location is alright, but just take note it is quite a bit of a walk if you want to go Tunjungan Plaza. Breakfast has a good selection of food, but it gets quite crowded unless you go down early to eat. I had some issues with the TV because it keeps freezing after a while, which was a bit annoying. Also, room service missed out some things because they didn't provide a floor mat and hand towel after they cleaned the room. But for a short business trip, everything else was fine and still acceptable.
L‍I‍L‍I‍C‍A‍P‍R‍I‍L‍I‍N‍A
October 12, 2025
Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .
R‍a‍d‍d‍M‍R
April 9, 2026
Strategic location at the heart of Jalan Tunjungan. The hotel is nice. Rooms are big size. Recommended to all.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Japanese, Asian, Continental, Halal, Local cuisine
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old
IDR 250,000 per person
Adult
Buffet:IDR 250,000 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Platinum Hotel Tunjungan Surabaya
  • Number of Rooms: 292
Phone:+62-31-99255028
Email:reservationsby@platinumhotelindonesia.com
A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya, within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 4 hot tubs, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

You might be wondering

What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?

Check-in time at Platinum Hotel Tunjungan Surabaya starts at 14:00-24:00, and check-out time is by 12:00.

Does Platinum Hotel Tunjungan Surabaya have a pool?

Yes, Platinum Hotel Tunjungan Surabaya has a swimming pool for guests.

Are pets allowed at Platinum Hotel Tunjungan Surabaya?

No, pets are not allowed at Platinum Hotel Tunjungan Surabaya.

Does Platinum Hotel Tunjungan Surabaya serve breakfast?

Yes, Platinum Hotel Tunjungan Surabaya serves breakfast for guests. Breakfast options include Western, Japanese, Asian, Continental, Halal, Local cuisine style.

How much does it cost to stay at Platinum Hotel Tunjungan Surabaya?

Room prices at Platinum Hotel Tunjungan Surabaya vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Platinum Hotel Tunjungan Surabaya from the nearest airport?

The nearest airport is Juanda International Airport, located about 38 mins from hotel by car (24.8 km) away.

What’s the cancellation policy at Platinum Hotel Tunjungan Surabaya?

The cancellation policy at Platinum Hotel Tunjungan Surabaya depends on your room type and booking terms.

Does Platinum Hotel Tunjungan Surabaya offer airport transfers?

Yes, Platinum Hotel Tunjungan Surabaya offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport24.8KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.59KM
Average Price FromIDR1636708
Hotel Star Rating4
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