Movenpick Resort Waverly Phu Quoc

Stay in Ocean facing suite for 3 nights. Big room, super nice ocean view, spacious balcony. Hotel provide free airport pick up, bike rental, buggy services and spa etc. Most impressed is the infinitely pool and beach front swing. So relaxing! You can just scan QR code to order good and beverages by pool or beachfront and enjoy the sunset there. Would love to come back with family and try the resort with pool next time. Hope the staff service can be more consistent.

Hotel looks nice and brand new. All the facilities are comfortable. Breakfast is amazing. Rooms are specious and fresh. Located quite far from all the entertainment of the island but you can easily grab taxi. Gym is perfect.

Nice Hotel situated in a peaceful location. Booked a room with a nice sea view for our honeymoon. However; The service could have been better given that it's a 5 star hotel. - Check-in experience was average compared to other big hotel chains - There is no iron in the room, you have to request it from the housekeeping - In-room slippers are quite unhygienic, you'll be provided with reusable rubber slippers - Bathroom amenities are not being checked and refilled, on 2nd day of our stay, my wife was in the middle of her shower when the shower gel run out. Had to call the housekeeping for replenishment, when the personnel arrived, my wife had to go out of the bathroom as they won't provide a replacement container, instead they have to refill manually - Room is not cleaned well, there left over stuffs from the previous guest which was not removed during cleaning prior to our stay - Bathroom sink is clogged, probably poor piping, it will become a swimming pool for few minutes - The complimentary cake was taken out from the room by housekeeping on the 2nd day of stay, but they placed it outside the room for the next 3 days until we checked out, nobody collected it - flies are roaming around in front of our door - Breakfast was bit odd, arrangements are inconsistent, depending on the personnel on duty - they will and will not escort you to a table, which can be chaotic especially when its crowded Most of the personnel are dull and unwelcoming, standards are not being upheld properly given that it's one of Accor premium properties. Fortunately, we have encountered some nice people; Thanks to Hieu from reception, Sparrow from Aura, Thanh from the restaurant, the security Man with glasses and Chan from the reception during check-out (wished she was the one who handled our check-in).

Great hotel with reasonable price. Love the pool and the beach. Services are good. Food in restaurants is above average. Hotel breakfast is fine but you may get bored if you stay there many days. Location is okay, near the north part of the Island (10mins for a grab trip). The room is also good, quite spacious. Again just love the pool.

Amazing private beach and one of the best hotel breakfast I’ve had with varieties of Vietnamese food choices and slightly different everyday. Service are on spot and the beach is super clear. I can see my toes even when the water is up on my chin. Highly recommend to visit in early to mid-April.