Garrya Mu Cang Chai

We were very lucky to have our room upgraded and enjoyed staying at a spacious room with a private pool and a great view! The staff were very helpful, and we enjoyed eating at the restaurant too.

(Visited over Easter 2026) The experience has honesly be extrodinary and I'd say this is one of the most personal service I have experienced in my travels. The hotel itself was beautiful as you would expect from the Garrya and Banyan Tree group. However it's the dedicated team who goes above and beyond that makes the experience so forgettable. Chung and his team has really cultivated a culture where the team not only listens, but actively making your stay as perfect as possible. There are many occasions where my casual comments had turned into their missions to make it happen. Not only is the team professional, but also knowledgeable. I was particular impressed by Trung's (Front of House) of clocking my stay at the Hotel de la Coupole in Sapa (I was carrying their paper bag) and knowing that its the same interior architect, Bill Bensley who also designed my favourite hotel Intercontintal Danang (My work is interiors related). It is moment like this you know you will be well looked after. That is on top of everything else he has done for me during my stay. Meanwhile the F&B Team has also done a great job and making me feel welcome no matter where I am. Notible mentioned are (excuse my spelling from now on) Ivesh, Skritee although young in this hotel, were eager to engage and learn. Meanwhile Minh and Thrugye at Refresh and Charcoal were always ready to help. On my last day I also had the pleasure of meeting the F&B Manager whom as I was in a hurry and her name slipped my mind. It was very thoughtful of her preparing a pastry box for me knowing I have a 6 hr journey back to the airport. Garrya Mu Cang Chai really is the golden standard of hospitality. It is rare to see such dedication especially for a destination hotel which you don't often get a lot of returining customers. I truely wish the team well and I am looking forward to coming back to experience a different season in the region. Chung if you can read this please email me your business card, as you should have my contact in your system now. I did not manage to ask you as I was rushing to leave for the airport.

Wonderful experience at Garrya. This place is the best hotel in Mu Cang Chai with the best view, very friendly and informative staff. I also got a room upgrade to a H'Mong suite. The Manager and the Staffs are very kind :)

I had a great time!