BAD THINGS
- The first (automatic) message received before arrival was a rude ‘please note that you will be charged $25 if you arrive after 6pm’, without even a ‘hello’, but whatever.
- There's no sign on the road indicating that you're in front of the hotel: only once you get to the front desk, hidden by the column, do you see one, but by now you're there.
- Arrived at 5.30 p.m., at reception, there was only a lady with a bag on her shoulder, ready to leave, who greeted us without so much as a smile and treated us as if she were doing us a favour: perhaps she would do well to consider other career options.
- The hotel asks for a $200 deposit on arrival for any damages or room left "messy" or "dirty" (???).
- The “resort” is only such in name: apart from a nice swimming pool, a mini gym, a tennis court and a sauna and steam room, it doesn't have much to call it such.
- The doors are old, the paint peeling, the carpet in the rooms stained, the wifi works poorly in the room and not at all in the toilet of the same room.
- The bathroom has no windows and no extractor fan.
- In the room there is a ‘welcome’ flyer explaining that in order to reduce reservation costs, the rooms are cleaned EVERY SEVEN NIGHTS of stays, and that if you want, for a fee (3$ per towel, 20$ for complete cleaning), additional cleaning can be requested: these things should be indicated at the moment of reservation, so you can decide if you want to save money or have a better service. Moreover, the room on our arrival was not even very well cleaned, there was some rubbish here and there (not communicated at the moment for fear of "claims" on the deposit).
GOOD THINGS
- EXCELLENT location
- the deposit on the card was released less than 2 days after check out
- spacious room
- large shower
