voco Guangzhou Shifu by IHG

Front desk staff Sunny Lin and Eden Yang provided excellent service. Sunny helped me with my refund and also asked about my stay, which made me feel valued. The concierge, Eden, assisted with my luggage – a big thank you to him! My room was also arranged perfectly. I'll definitely choose to stay here again next time.

After staying at VOCO last week, we visited another city and stayed at three different hotels in between. When we returned to VOCO, our whole family loved it because it truly proved to be a very comfortable hotel. The rooms are spacious and well-equipped, the pool offers a beautiful view, and both the Chinese and Western restaurants serve excellent food. The service is attentive; the front desk staff, including the bellhops like James, Sunny, Pure, and Kelvin, were all incredibly helpful. The restaurant staff were also warm and polite. After a few more days here, we're off to another destination. This time, I know for sure that VOCO will be my top choice when I return to Guangzhou.

Sunny Lin and Kelly Nan at the front desk provided excellent service! The room decor was lovely, and they even offered different complimentary night soups each evening, which was a thoughtful touch. I'll definitely bring my family here again next time! Thank you for your service!