We had a wonderful 5-day stay. The kids' pool and facilities were great, and the gym was decent. The breakfast wasn't spectacular, but it had noodle and egg stations, and a good mix of Eastern and Western options. The location is definitely a drawback, but it's very quiet, and with international schools and condos nearby, there are 5-6 great restaurants that pop up like a night market within a 5-minute walk in the evenings.
The bellhops were incredibly friendly, and honestly, everyone was friendly, but the woman who handled our check-in wasn't exactly unfriendly, but she left a bad impression.
Also, I strongly advise against visiting the massage places near the hotel. One of them reportedly broke a customer's ribs by stepping on them, and the place we went to, despite having good Google reviews, was incredibly dirty and pressed so hard that it felt like they damaged nerves. They offer shoulder, neck, and hand massages in addition to foot massages. My son ended up hurting his trapezius muscle, and when I had a Thai massage, even after asking them to go easy, they acted like they didn't hear me and massaged so hard I thought I wouldn't be able to fly home.
Original TextTranslation provided by AI