Golden Flower Hotel Xi'an

The location is an absolute advantage; Tonghuamen Metro Station offers excellent connectivity, making it incredibly convenient to get anywhere. Upon entering the Jinhua Hotel, you immediately sense the sophisticated taste reminiscent of the original Shangri-La hotels. While it might be a bit older, the refined cultural elegance and high-class design are undeniable. The room doorknobs feel substantial and well-made. The rooms are quiet and comfortable, and the bedding is top-notch. It offers incredible value for money. Definitely the top hotel choice in Xi'an! Honestly, many modern international five-star hotels are all show; they have grand decorations and trendy, fashionable designs, but they're mostly superficial, lacking the true quality and substance found in these older establishments.

After checking in, I heard this used to be one of Xi'an's most famous grand hotels. The facilities are very old, and the service can't keep up with current standards. Check-in was incredibly slow for all three rooms. What I found most unacceptable was the breakfast – it's basically the worst I've ever had, including in budget hotels. It wasn't just about a lack of variety; there was absolutely no service. On the first day, there was a large tour group, and when I went between 7:00 and 8:00 AM, the place was a mess with dirty dishes everywhere, and no one was cleaning up. On the third day, I went for breakfast at 8:30 AM, and many food stations were empty. When I asked a staff member, I was told they wouldn't be refilling anything. What I found most ridiculous was that there wasn't a separate tong for each dish; guests were expected to use one tong for all the food items.

Our extended stay at the hotel was excellent. Any items we requested were delivered to our room promptly. It's great to see an established hotel consistently provide such comprehensive and outstanding service. However, the lobby staff could be more proactive. When guests are using luggage trolleys, they should offer assistance. This would truly reflect the essence of our long-standing hotel's exceptional service.

It's okay! An older five-star hotel, so the facilities are a bit dated, but overall it's still decent.

The hotel is conveniently located near the International Tea City. The staff are friendly and helpful, and the rooms are clean and tidy, with thorough housekeeping. The breakfast offers a good variety of dishes, which are tasty and of high quality.

A nostalgic trip down memory lane. I lived here for several years over two decades ago when it was still the Shangri-La Golden Flower, so checking in again felt incredibly familiar and welcoming. Now, there's a subway station right next door, making it a quick forty-minute ride to Xi'an North Station. They even have robots delivering food and takeout! The room facilities are admittedly a bit dated – no electric curtains or smart toilets, and the hangers still bear the Shangri-La logo. However, they do offer latex pillows, which is a nice touch. The suite is massive, with a living room so big you could walk laps in it, and the bathroom is also very spacious, though you still have to shower in the bathtub. Facing the street, the window looks out onto the road, but the soundproofing is decent. Breakfast, honestly, isn't as good as it used to be; there's less variety. The hotel's Chinese restaurant seems very popular, and there's even a Starbucks in the lobby to the right. I hope this old five-star hotel continues to improve and build on its rich heritage.

We stayed here during my child's college entrance exams. The hotel thoughtfully assigned us a middle room, which was very quiet. Parking was also super convenient, and the staff were exceptionally good. Especially employees Xiao Luo and Xiao Du – knowing it was for the exams, they specially delivered milk, fruit, and a good luck card for the exams. My child was thrilled to see it! If I have friends from out of town visiting Xi'an in the future, I'll definitely recommend they stay here again!

Really loved the environment, it was fantastic. I'll definitely go again next time, it's particularly beautiful. Facilities: Alright. Hygiene: Alright. Environment: Alright. Service: Alright.

We brought our kids to Xi'an for the May Day holiday and chose this hotel based on reviews – and we definitely made the right choice! The room was spacious and clean, and it was a rare find to have two 1.35-meter beds, which made our stay with the kids very comfortable and roomy. The hotel has its own large parking lot, and its central location right next to a subway station makes getting around incredibly convenient. What really stood out was the hotel's service. From the moment we checked in, the front desk staff were attentive to our experience, offering exceptionally good and thoughtful service, even giving a welcome fruit platter to the children! The cleaning staff were also incredibly thoughtful; they proactively disinfected our luggage and left a sweet note. It was a wonderful stay, and we'll definitely choose this hotel again next time we visit Xi'an!