JW Marriott Hotel Hanoi

I stayed at JW Marriott Hanoi and thoroughly enjoyed it. I used their breakfast, pool, and spa—all were highly satisfying. The breakfast was excellent with a great view. The hotel staff are very friendly, polite, and hardworking. I recommend it to anyone visiting for business. However, if your main purpose is exploring the city center, I would advise staying at a hotel within the city center. Other than that, the hotel offers an infrastructure that will give you a pleasant experience.

Amazing stay at the hotel, it's all the details that matters, for example they have the slippers in the room ready for you.

Excellent service & all staff are very nice.

We had a wonderful stay at the JW Marriott Hotel Hanoi. The hotel was excellent overall, and what stood out the most was the friendliness and hospitality of the staff. As we are from an Indian background, we found it difficult to enjoy some of the Asian dinner options. The team went above and beyond to make us feel comfortable by specially preparing Indian breakfast items for us during our stay. This thoughtful gesture was greatly appreciated. We were also touched when the staff packed fresh mangoes for us to take on our flight. A special thank you to the Kitchen Assistant Manager, who was incredibly kind, attentive, and helpful throughout our stay. The exceptional service and genuine care shown by the team made our visit memorable. We would happily stay here again and highly recommend this hotel to anyone visiting Hanoi.