SOL by Melia Phu Quoc

This was my first trip to Phu Quoc, so I wanted to make the most of it by staying at a 5-star resort, which is why I chose this hotel. As expected, the facilities are top-notch, featuring a swimming pool, private beach, and restaurants. All the hotel staff speak English and are very kind. There is a complimentary shuttle bus running regularly to and from the airport, but unfortunately, the schedule didn't align well with my flight times this time, so I didn't use it. However, taking a taxi like Grab from the airport costs less than 1,000 yen. Since the hotel is located in the central part of the island, it's a great spot if you want to explore both the north and the south, though you will mostly need to get around by taxi. There are cheap local buses on the island, but the route passing in front of this hotel only runs about once every 90 minutes, making the timing hard to catch. Even if you manage to catch a bus, it's about 300 yen per ride, while a taxi to either the far north or south end costs around 1,500 yen. Breakfast offers a great variety, so you won't get tired of it even if you stay for multiple nights. The restaurants on-site also serve a wide range of dishes, keeping things interesting. The free afternoon tea is a nice touch, but due to limited operating hours, I only managed to go once. Also, they do offer an all-inclusive plan, but hardly any guests seemed to be using it. If your goal is to explore the town rather than just staying cooped up in the hotel, I feel like you can skip it.

All the hotel staff were extremely friendly. There are scheduled airport shuttle services available for reservation, but taking an Uber is more convenient; using the hotel's promo code for the trip to/from the hotel gives a 20% discount. The breakfast was delicious~~~ The pool and sunset were also great~ Overall, I really loved it.

The staff were extremely friendly and polite. The room was clean, and the facilities were both plentiful and nice. I would love to stay here again. It was a wonderful experience and I highly recommend it to everyone. Conveniently located near the airport, making it easy to get anywhere.

The hotel room was a bit dated, and the door didn't close automatically. When I came back, I found that the cleaned room was left unlocked, which was an unacceptable oversight. As compensation, the hotel provided a free airport transfer, a fruit platter, and juice. However, an unexpected incident occurred during our stay, and both the front desk and security managers handled it with utmost professionalism and dedication—definitely worth a five-star rating! They literally accompanied us the whole time, day and night shifts alike, showing incredible responsibility and offering tremendous help. I truly want to thank the hotel for this. The breakfast was just average, and the pool access rooms are in high demand and quite nice overall. The only other issue was that the curtains in my room couldn't be fully drawn, leaving a gap of light in the middle. I hope the hotel can get that fixed.

The hotel is very nice, and the breakfast is generous and comprehensive. The hotel's beach is just across the street—very close, though it wasn't very clean. We did have an issue with the hotel: they offer airport pickup, but when we arrived, no one was waiting for us. When we called, they told us to just take a taxi on our own.

Very comfortable and wonderful experience, definitely worth a try. A great variety of delicious options for breakfast. I would consider staying at this hotel again next time. It's close to the city center and very easy to get a taxi immediately.

The room was better than expected – clean, bright, and the sea view room was excellent value for money! The pool is also very large, and the hotel offers many activities every day.