The room was pretty good, and there were plenty of dining options nearby. However, some of the hotel's communication methods felt a bit inflexible and less customer-friendly compared to what I'm used to back home. I had booked one room, but because it wasn't available, they upgraded me. The next day, I had booked a different room, and since I didn't want the hassle of switching rooms, I asked if the hotel could cancel my original booking so I could rebook the upgraded room I was already in, even at a higher price. I just didn't want the inconvenience of moving. But the hotel wouldn't extend my upgrade, nor would they cancel my order, even if I rebooked another room type with them. After more than an hour of fruitless negotiation, it really put a damper on my stay. I decided to just stay one more night and then switch hotels.
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