I stayed for 4 nights. The hotel is very good, and I can recommend it, but there are issues with the cleaning:
1) Broken vacuum cleaners that spread more dust than they pick up.
2) The cleaning staff bang vacuum cleaners against walls and glass.
3) Managers checking rooms after cleaning repeatedly slam doors, even though they can be closed silently. From inside the room, you can lower the door handle, and from the outside, you can tap your card. Alternatively, they could leave the door ajar if they're going in and out for checks.
Take those old, broken vacuum cleaners away from the cleaning staff! I've seen negative reviews mentioning dusty rooms. That's because the cleaning staff are simultaneously vacuuming with broken machines and scattering dust from them all over the room and corridor.
On the 20th floor, a vacuum cleaner had a broken lid latch. They've nailed it shut and secured the lid with an elastic band. When they lift the vacuum to move it, dust spills out because it's not in a bag, but just loose inside the vacuum. The vacuum cleaners themselves are also all dirty.
After the cleaning staff saw me photographing the vacuum cleaner, a young man brought another, non-broken vacuum and thoroughly vacuumed in front of me, including the seams. Before that, the female cleaner was vacuuming poorly, as if she didn't know how to use a vacuum – when you move the vacuum wand, the brush should be parallel to the floor, not at an angle.
However, both the female and male staff don't control the vacuum nozzle and hit it against walls and glass. I heard these loud banging noises every day for hours in the morning when the cleaning staff were cleaning on other floors above or below. And they start cleaning at 8-9 AM. Some guests might still be sleeping.
Behind the nightstand between the bed and the bathroom in my room (2004), there were candy wrappers and a lot of dust. I had to move the nightstand myself and ask for it to be vacuumed. In principle, it could be vacuumed without moving it, just by removing the large attachment, but the nightstand itself was very dusty on the back because it hadn't been cleaned in a long time. Meanwhile, the other nightstand wasn't as dusty. Other corners were dusty because the cleaners either don't vacuum or don't remove the large attachment, which makes it impossible to vacuum corners.
I also found someone else's reading glasses with red and blue frames under the bed. The cleaning staff should thoroughly check the room to ensure guests haven't left anything behind. Surely the person was looking for their glasses.
Overall, the room itself was very clean; the only issues with the cleaning staff were regarding vacuum usage and dusting in the corners.
Original TextTranslation provided by AI
