lyf Bugis Singapore managed by The Ascott Ltd

The room was pretty good. There were quite a few restaurants nearby, including dessert shops. The subway station is very close, about a 5-minute walk, so overall it's quite convenient.

This hotel was perfect for a solo stay. It was friendly, clean, and the breakfast was delicious. I only stayed one night before moving to another 4-star hotel nearby, and I regret moving because the other place wasn't as good.

Formerly the G hotel, the location is pretty good. However, the room is quite small. There's no separate wet and dry area in the bathroom, no slippers, no mini-fridge, and no bottled water. The breakfast is a buffet, but the selection is rather limited. I've also stayed at Ibis, Mercure, and Hotel G. on Bugis. Ibis has the best breakfast and is more comfortable. When I stayed at Mercure years ago, there were always two cans of beer in the fridge every day. The biggest advantage of Hotel G. is its proximity to the MRT.

Title: 4-star? No phone, no housekeeping, not even a toaster. Trip.com's ratings need a serious review. Pros: Decent location Here's my honest experience: 1. **Ridiculously small room:** It's advertised as a 4-star, but the room was so small I couldn't even open my suitcase, and two people could barely turn around. It's severely inconsistent with the promotional pictures. 2. **Requested a quiet room on Trip.com, yet placed next to a public sink with the only phone there:** I clearly stated my request for a quiet room in my Trip.com order and reiterated it during check-in. Yet, the hotel gave me a room directly facing a public sink, with constant foot traffic and water noise. What's worse, there was no phone in the room. The *only* phone to contact the front desk was installed right on that noisy public sink. This means if I wanted to ask something, I had to walk to the loudest spot by the door, listening to water and people while making a call. My requests were completely ignored, and they turned contacting the front desk into torture. 3. **Insufficient and unreasonable amenities:** The room only provided two large and two small towels for two people. When I asked for two more, the front desk verbally agreed but never followed through. No daily housekeeping or towel changes during the stay. Is this what a 4-star standard looks like? 4. **Unsleepable pillows:** The pillows were as thick as bricks, leaving my neck completely suspended when I lay down. It was uncomfortable all night and severely affected my rest. 5. **Arrogant and rude front desk staff:** I've lived abroad for years and am perfectly fluent in English, so there was no language barrier. However, the front desk staff had a sullen expression throughout and, when asked about cleanliness, simply retorted, "We don't clean daily." This is purely a lack of professionalism, not a language issue. 6. **Extremely shoddy facilities:** The water pressure at the sink was comparable to an airplane lavatory, and there was no wet/dry separation. The breakfast area didn't even have a basic toaster, and the food options were incredibly sparse. **Regarding Trip.com's rating:** Where does this hotel get its 4-star rating from? The room size, service standards, and infrastructure all fall short. If star ratings are based solely on sales rather than facilities and service, it's a serious misleading of consumers. I have officially filed a complaint with the platform regarding this issue and hope Trip.com will thoroughly review this hotel's rating qualification. **Conclusion: Strongly advise avoiding this hotel.** There are many truly deserving 4-star hotels in Singapore at this price point.

Excellent! It's a Singaporean hotel chain, very clean with great service. The front desk staff includes Mandarin speakers, and the room layout is very well-designed. Although it's not large, the space is utilized effectively. I would definitely stay here again on my next visit.

The room is quite small, and there's no fridge inside. The fridge and microwave are out in the hallway. There's a washer and dryer on the third floor, but you have to pay extra for them – 8 SGD per use. I couldn't bring myself to pay 16 SGD for both washing and drying... It's quite convenient for getting around, with Ya Kun Kaya Toast nearby and the MRT station not too far either. I guess it's decent value for money in Singapore. My friend joked, "Why are you staying at a snack shop?" Haha! There's an Indian temple, a Guanyin temple, and a church nearby too.

Although the room was small, it had all the necessary facilities. It's about 300 meters from Bencoolen MRT, which makes getting around very convenient. There's Ya Kun Kaya Toast right across the street, so breakfast is easy. All in all, I was very satisfied with my four-night stay.