The family room was very nice, but the fifth person was considered an extra bed and slept on a sofa. The hotel ground floor was great for watching the Northern Lights, and we saw them that night. There seemed to be a sauna in the bathroom, but we didn't try it as we didn't know how to use it. The hotel breakfast was an English breakfast, and the hotel entrance offered views of the ski resort.
The check in process is very unfriendly for foreigners. The instructions are unclear. The 24/7 contact will be answered on the 5th or 6th call. It took us an hour to get the key and correct location for the room. The key and the room are two different places.
Other than that, the room is very nice for a family. Cozy and spacey. Very nice location. 10 mins walk to the station. If the check in instructions can be improved, it is a nice place.
The front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
Overall: Generally nice hotel with an excellent location in downtown Rovaniemi. Loved the bedding and the extra pillow for stacking. The room does come with air conditioning; however, it's not really noticeable. Luckily, there's a small, openable window section to let in cool air from outside. The room is as expected; however, the bathroom is really toooooo tight and small. Location-wise, perfect. A close walk (literally within minutes) to the main street, with lots of stores and restaurants.
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
Our stay in the glass igloo was amazing! The accommodation was very clean, and it included all the necessary amenities. It even came with a kitchenette. We were fortunate to see the aurora borealis just outside our igloo on the night we arrived, and watching the sunrise from the igloo was simply magical. The meals at the resort were fantastic. I would highly recommend the Fox Arctic Glass Igloo Resorts for a memorable experience.
I highly recommend this hotel! It's located right in the city center, directly across from the Tourist Information Center where you can book all sorts of day trips upon arrival. There are tons of restaurant choices nearby. Getting to Santa Claus Village is super easy from here too – just catch the bus at the main road behind the Tourist Information Center. It's only 7 euros round trip per person and runs every 20 minutes, which is really convenient. The hotel also has a sauna, perfect for warming up and shaking off the cold after a winter day. The front desk staff are very friendly, and the breakfast is plentiful. I'd definitely stay here again next time!
Located in a ski resort, it's a fantastic ski hotel. Perhaps because it wasn't peak season yet, the hotel restaurant options were limited, but the food was surprisingly good, with no disappointments. It would be very convenient for ski enthusiasts.
Right in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
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Never expect such a beautiful resort. Away from City but a good location for leisure. Nice breakfast, friendly staffs and a very good service.
Northern Lights Village in Saariselkä is an absolutely beautiful resort with an atmosphere that truly lives up to its name. During our stay, we were lucky enough to see the Northern Lights every day and almost every night, without needing to go outside for aurora hunting at all. Some nights, the aurora was incredibly strong, with vivid green and even red colors clearly visible. Seeing red aurora was especially rare and felt truly magical. One of the most unforgettable experiences was being able to lie comfortably in bed and watch the Northern Lights through the glass roof, right from the room. It was simply breathtaking and deeply impressive. The staff are friendly, welcoming, and always happy to help, with warm smiles that make guests feel well taken care of. The room is comfortable and thoughtfully designed, with heated floors, which is very nice in extreme winter conditions. On the first night, the room felt quite cold due to a power outage, so we had to sleep wearing warm clothes. On the second night, the temperature was much better and comfortable. Considering that the outside temperature dropped to around -40°C, the room may feel slightly cool at times, but overall it was still comfortable enough to sleep well. Bathroom amenities are mostly complete; however, toothbrushes and razors are not provided, which would be a nice improvement for a resort of this level. Other amenities are well prepared. Overall, Northern Lights Village offers an extraordinary and once-in-a-lifetime experience. Being able to see the Northern Lights so clearly and frequently, right from your bed, makes this place truly special. Highly recommended for anyone who dreams of experiencing the Northern Lights in the most comfortable and unforgettable way.
Santa Claus Holiday Village Hotel – A Magical Stay in the Heart of Lapland I recently had the pleasure of staying at Santa Claus Holiday Village in Rovaniemi, and it was nothing short of magical! From the moment we arrived, we were welcomed with warm hospitality and a festive atmosphere that truly captured the spirit of Christmas. The accommodation was cozy, well-maintained, and thoughtfully designed. Our cabin was spacious, featuring a private sauna—a perfect way to unwind after a chilly day outside. The room was well-equipped with modern amenities while still maintaining a charming, rustic feel. The location is unbeatable, situated right in the Santa Claus Village. It was incredibly convenient to visit Santa’s office, cross the Arctic Circle, and enjoy the various winter activities like husky sledding and reindeer rides. Plus, the breathtaking snowy landscapes made for unforgettable moments. The breakfast buffet offered a great selection of hot and cold dishes, including traditional Finnish options. The on-site restaurants also provided delicious meals, with a cozy ambiance perfect for relaxing after a day of adventures. The staff were friendly and accommodating, always ensuring guests had the best experience possible. Whether it was arranging activities or providing recommendations, their service was top-notch.
It's a really nice little cabin, a lot of space, and cozy warm space. It looks nicer than the pictures shown on the website. Great location too right at downtown of Saariselka, easy to park.
Seaside Glass Villa is a unique and memorable place to stay in Kemi. The hotel is conveniently located not far from the railway station, making it easy to reach, and it sits right next to a beautiful lake, offering a peaceful and scenic atmosphere. One of the highlights of the villa is the glass ceiling. While lying in bed, you can look directly up at the sky, which creates a very special experience. Unfortunately, during our stay we were not lucky enough to see the Northern Lights. The weather was extremely cold, almost -30°C, and even inside the room, the temperature felt quite cool. We had to sleep wearing at least one layer of warm clothing. The overall atmosphere of the resort is calm and pleasant. The view from the bedroom is stunning, with the frozen lake right in front of you and a clear view of the sky, which feels truly impressive and unforgettable, especially in winter. There are restaurants and a supermarket nearby, which is very convenient for guests. Despite the extreme cold, staying at Seaside Glass Villa was a unique experience, especially for those who enjoy nature, winter landscapes, and peaceful surroundings.
I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze. Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep. Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner. Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly. The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊 There are many attractions, so be sure to give yourself enough time to experience everything. I will definitely choose to stay again next time I travel to Rovaniemi. Sha, Sydney, Australia. 🇦🇺
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good. 服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
The hotel is located in the city center. Close to shopping malls and supermarkets. Nice breakfast and people. It's just 10mins walk to Arktikum Park where you have high chances of seeing the northern lights when the weather are clear.
Friendly service and convenient location in city centre. Clean and big rooms. Decent breakfast. Highly recommended. Baggage storage available for free but at a fee for overnight.
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