Montego Bay Resorts

Karen and her daughter were wonderful. Great hosts. The view on the hill looking down on the ocean and the town was beautiful. Quiet, private and relaxing. Very comfy beds and quite a few restaurants close by. I'll be back.

This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments

I enjoyed my stay at Toby’s . My rooms were beautiful for the three of us. The staff members were very friendly from the front desk to the security guards and housekeepers. Special shout out to Wilton he made our day starting with breakfast in the dining room. The food was great and reasonably priced. Will definitely stay again.

The hotel was great value for the price, excellent location on the hip strip. If room is at the back then you’re away from the noise in the strip. The only drawback is that the hotel does not provide access passes to Doctor’s Cave beach which a lot of the hotels in the area does. Harmony Beach Park is free and it’s an easy walk

The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings. Staff were very friendly especially Mrs Beverly. She was amazing!

The hotel staff were very friendly and helpful. They were willing to have conversations or just to offer a friendly greeting. The room was beautiful and kept clean and was always stocked. The entertainment was different from what I’ve ever experienced before and it was very interesting. One of the entertainment coordinators, Shanell, intrigued me to join the paint and sip event and it was great time with interesting people. I was even able to keep my masterpiece in the end. All in all I had a great stay and would definitely go again.

There was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable. The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.

Pleasant stay. The exterior and the interior are beautiful, sea view, clean. Suggestions: the room requires maintenance, sound isolation needs improvement. You can hear conversations and activities from the neighbors. The pillows can be upgraded. Overall good experience, the family was polite and attentive.