Top 10 Bonnard Hotels

Hair dryer in hot spring looks dirty and too early to close the outdoor hot spring.  No conditioner after shampooing hair is not good. Room is big and no smoke smell even it’s smoking room.  However the toilet area is smelly.

The lobby is luxurious and grand, while the rooms are decent. Room service is excellent and responsive to all requests, including turn-down service and proactively replenishing bottled water. Breakfast doesn't offer a huge variety, but all the ingredients are fresh and delicious.

The hotel's facilities are excellent. The room was spacious with a great view. There was also a good selection of alcohol, though I don't drink. Shopping is super convenient, with Shinsaibashi right next door, and Daimaru and Takashimaya department stores within easy walking distance. You can even pop into the Ferrari store nearby.

The hotel location is great and easy to walk around exploring right in the middle of the city and you will find this gem ramen store open 24/7! The only disappointment was with the butler service or more the non existent butler service. For the price we are paying, I expected much much more from St Regis as I have been accustomed to at other St Regis Hotels. The hotel is beginning to show its age and hence the cleanliness part is coming into question when our rooms were being cleaned, I mean I am again nit picking here but it isn’t up to St Regis usual standards. The gym room is adequate but there isn’t a pool in a 5 star hotel 🙃.

The room was spacious and well-equipped. Although the hotel is a bit old, it's very well-maintained. Upon checking in, a staff member accompanied us all the way to our room. The window offered a view of the Osaka city skyline and a beautiful riverside scenery, perfect for a stroll, and we could watch the sunset from our room. The hotel has an annex, but the shops inside were mostly closed and rundown. There was one restaurant open during the day, with windows facing the river, offering light meals and afternoon tea. The biggest drawback was the inconvenient transportation. There's a free shuttle bus every 20 minutes from outside the Starbucks at JR Osaka Station's Sakurabashi exit, which takes about 15 minutes to reach the hotel. Walking to the nearest subway station takes about seven to eight minutes. There are very few restaurants or shopping malls near the hotel.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

굉장히 친절하고 깨끗했습니다 밤에 야경도 좋았고 욕장도 깨끗하게 관리되고 있었어요 석식 조식 모두 깔끔했어요 다음에 재방문의사 있습니다

Our challenge was with the language .. fortunately the hotel has staffs that speaks English and/or Mandarin. They became our translators and guided us the way to go about the area especially with the public transport and Mt Shigi. Very friendly and courteous staffs, a true experience of the Japanese culture and tradition. Our gratitude to Shigisan Kanko Hotel staffs 🙏.👍..

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.