Top 6 Luxury Hotels in Singapore

I have to say, at least I feel the hotel is ******. 1. We disembarked from the cruise ship at 7:30 AM and checked in that day, then went out to explore. We returned to the hotel at 2:30 PM and I wanted to ask if we could check in half an hour early, but was told that due to a late check-out by the previous guests, we might not even be able to check in by 3 PM. I immediately expressed my unacceptance, stating that the official check-in time was 3 PM and I needed my room then. During this time, one white guest after another received their room cards from the front desk staff, who even offered them tea and water. I waited until the very last minute for a manager to come out, express a small apology, offer me water, and give my child a drawing kit to pacify us. Then, at 3:05 PM, when we finally got to the room, it still hadn't been fully cleaned... The funniest part was finding an empty chocolate box, as if inviting me to eat it... 2. Because we checked in in a hurry, I wasn't told our room number, and I don't usually check the room number when leaving, especially since it wasn't on the room card. At 9:40 PM, I returned to the front desk, gave them the room card, and asked for our room number. They took a long time to look it up, and when we got to the room, the card wouldn't open the door. I went back to the front desk, and they actually suggested that I might have demagnetized the card by placing it with my phone? This is the first time I've seen a hotel blame the guest first when there's an issue... I had another room card that I hadn't taken out with me, and when I tried it later, it also didn't open the door, further proving it wasn't my fault. Due to several incidents, I complained to the hotel that night. After the complaint, the hotel did offer some compensation to make up for our experience, which at least made us feel a bit better emotionally, but the flaws in service remain unaddressed. Objectively, the hotel is beautiful, and the food at the restaurant is delicious. All the other service staff we encountered, apart from the front desk, were very good! However, my overall impression of the hotel is that it's overly fawning towards white guests. For someone like me, who has certain expectations for the emotional value of hotel service, Raffles would not be a good choice. But if you want to experience the hotel's unique history and style, it's definitely worth a try. P.S. If you're staying with children and also encounter guests smoking in the hallway, that really makes for a very poor experience, which we also unfortunately did.

Our stay at Raffles Sentosa was nothing short of exceptional. From the moment we arrived, we were treated like royalty. Every member of the team made us feel genuinely welcome, setting the tone for what became an unforgettable weekend celebrating my wife’s birthday. We were incredibly grateful to be upgraded to the Signature Suite for the occasion. The villa was absolutely stunning, beautifully designed, luxurious, and incredibly private. Combined with perfect weather throughout our stay, it made for an idyllic and relaxing escape. Breakfast each morning was far more than just a meal. It was an experience. The quality of the food, the atmosphere, and the outstanding service made us look forward to it every day. A very special thank you to Fernando, who looked after us so warmly on both mornings. He always made sure our glasses were full, took the time to chat with us, and truly made breakfast feel personal and memorable. One of the highlights of our stay was when the entire breakfast team surprised my wife by singing “Happy Birthday.” It was such a thoughtful gesture that made her day even more special. Every member of staff we encountered also wished her a happy birthday, making her feel celebrated throughout the entire resort. It was these genuine, heartfelt touches that transformed a wonderful stay into one we will cherish forever. The housekeeping team also deserves special recognition. They were absolutely adorable, attentive, and always greeted us with the warmest smiles. No request was ever too much trouble, and they consistently went above and beyond to ensure our villa was perfect. To everyone at Raffles Sentosa, thank you for creating such a magical birthday weekend. Your warmth, professionalism, and genuine hospitality made us feel incredibly special from beginning to end. We will most definitely be returning and cannot wait to experience your wonderful hospitality again. Thank you once again to the entire team!

Equarius Villas, a premium villa type within Equarius Hotel, is located right below the main hotel building on Sentosa Island, part of Resorts World Sentosa. I stayed here for five days during the first leg of my Singapore trip, and although it was pricey, it was absolutely worth it. The minibar offers unlimited drinks, replenished as soon as anything runs out. Given the cost of living in Singapore, this alone saved us hundreds on water bills. Every evening, there were also complimentary snacks – I enjoyed Guilinggao (herbal jelly), chocolates, nut assortments, and cookies, all local well-known brands that make great souvenirs. The rooms are incredibly spacious, split over two levels. Upstairs, the balcony features an outdoor pool, a sofa bed, and a private bathroom. Downstairs, there's a king-sized bed, a hidden bathtub, and a massive underwater window where you can see the fish from the adjacent aquarium – it's truly magical. The room type includes butler service, available on WeChat for any request. Electric buggies transport you anywhere you want to go, such as the lobby, bus stops, or shopping malls, and they even help plan your itinerary. All the staff speak Chinese; I met fellow countrymen from Hunan and Sichuan, as well as ********* compatriots, Malaysian Chinese (like Berry Tan), and even a chubby young man who looked like he was from India or Pakistan. They were all very friendly, attentive, and thoughtful. I want to express my gratitude again to all the butler friends who served me! For breakfast, there are two options. One is at a semi-buffet located opposite the hotel lobby, offering local breakfast items, masala, healthy options, European fare, and an eat-all-you-can selection of bread, fruits, and salads. The advantages are a superb environment, fewer people, and peace and quiet. The drawback is a relatively smaller variety compared to a full buffet. The other option is a full buffet at the Festive Hotel. The advantage is the wide variety, but it comes with many downsides. All guests from Sentosa hotels dine at this one full-buffet restaurant, leading to huge queues, so you have to go early. Overall, while the hotel is expensive, the ambiance, food quality, sea views, butler service, minibar, electric buggy service, and other amenities completely justify the price. If I come back to Singapore, I'll definitely stay here again. Oh, and most importantly, being on Sentosa Island means everything is at your fingertips – VivoCity, various attractions. So, if you're traveling with kids and plan to visit Universal Studios, the S.E.A. Aquarium, do some shopping, or explore Harry Potter-themed areas, staying on the island is a must.

What a great place to be away from the hustle and bustle, and be close to natural surroundings and extremely caring staff provided really top notch service, we had a wonderful experience at the best hotel ever stayed, the sea view is stunning and beautiful, very tranquil ambience and wonderful scenery, we find it very relaxing stay at this high class hotel, the bed and pillows are very comfortable, the bathroom is nice, full amenities provided, and the food is excellent and delicious, we highly recommend this hotel.

We had a wonderful stay at Marina Bay Sands! The hotel is beautiful, the rooms were comfortable, and the service was excellent. A special thank you to Mr. Simon from the Front Desk for the smooth check-in and warm welcome, and to Ms. Trish from Guest Relations for her kindness and outstanding service. They made our stay even more memorable, especially as we celebrated our grandmother’s 89th birthday. We truly enjoyed our stay and look forward to coming back!

Service: I must give a huge shoutout to Prince at the front desk for his exceptional service during check-in! From the moment we walked in, we felt a warm and attentive welcome. The check-in process was smooth and efficient. He patiently answered all our questions about local attractions and dining spots and even thoughtfully upgraded our room. His constant smile, enthusiasm, and sincerity made us feel the warmth and friendliness of the Singaporean people. Of course, the enthusiastic service from other hotel staff during our stay also made our trip to Singapore perfect. This is truly what a good hotel should be like! 👍 Cleanliness: Very clean, and all facilities are brand new. Environment: It's incredibly convenient for dining, and Universal Studios is practically right downstairs, making the hotel's location superb.