Although the room facilities were just average, the overall atmosphere was very comfortable with trees and a beach. There were beautiful views without being too tiring, and the service maintained an appropriate distance. That's why I chose to spend my birthday here for two consecutive years.
However, this year I had some unpleasant experiences.
This year, they also prepared a birthday cake and welcome desserts. But strangely, on my birthday, the desserts and cake delivered had a lot of ants. The hotel said they would replace them the next day, but the ones delivered the next day still had ants. The hotel explained it was due to the weather, and that leaving them out for too long would attract ants. Regardless of whether that's true or not, I accepted their explanation and agreed to wait in my room for them on the third day at noon. However, they didn't show up at the agreed time, and when I called to inquire, I was told I'd have to wait another 45 minutes. This really dampened my mood and disrupted my plans. After some discussion, I finally got to eat my birthday cake when they delivered it to the Chinese restaurant that evening.
It also happened to be Easter, and they sent another cake, but it also had ants. I asked them to take it away again. I just want to say it really wasn't necessary; it was exhausting for everyone involved.
I didn't find ants anywhere else in the room, which was very strange. I wonder if other guests experienced the same issue in their rooms?
If it truly is a weather issue, I suggest the hotel communicates with guests in advance and offers these items in the restaurant or finds other solutions, rather than having guests see food crawling with ants and then repeatedly having to contact the hotel. It's unhygienic and utterly exhausting. I wanted to have a good rest and relax, not trouble others or myself.
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