TOP 10 Hakone Hotels

Approximately 15 minutes from Hakone Yumoto Station It is a small hotel, suitable for a quiet rest. Kaiseki cuisine was delicious and the staff were friendly. After using the open-air hot spring for 40 minutes without disturbing others, we had dinner. The changing area at the open-air hot spring is old and needs improvement. I had a good rest

Our stay at this luxury ryokan was simply magnificent in every aspect: the service, atmosphere, grounds, cleanliness, and the genuine care and attention to detail were all exceptional. From the moment we arrived, we were treated with the utmost reverence and attentiveness, making us feel like honored guests and part of the ryokan family. As Russian guests, we were particularly impressed by the thoughtful arrangements made for our comfort. A Russian-speaking concierge was provided for check-in and orientation, and our waitress had made special preparations to explain the nuances and flavors of each dish in Kaiseki cuisine to us in Russian – a truly considerate touch that greatly enhanced our dining experience. The ryokan's dedication to guest satisfaction extended beyond the expected. When we mentioned visiting a nearby museum (a mere 2-minute drive away), the hotel immediately offered us a complimentary transfer in a Mercedes S-Class. This gesture, like everything else, felt genuinely heartfelt and was provided entirely free of charge. The onsen (hot spring baths) were superb, and our room, along with the overall tranquil and authentic atmosphere, was perfect. This experience has left a profound and lasting impression; you will forever hold a special place in my wife's and my hearts. We would like to extend special and heartfelt thanks to AJARA and ROSA for their outstanding service and remarkable sensitivity to our cultural background and Russian language needs. Your efforts made our stay truly unique and deeply appreciated.

I was quite worried before my visit, having seen many mixed reviews online. However, I decided to stick with this hotel, primarily due to its excellent location very close to Yumoto Station, which makes getting around incredibly convenient. Upon arrival, I personally found it to be excellent. First off, the room was very spacious. Although the amenities were a bit dated (still using traditional button switches instead of a modern key card system), the vintage charm of this traditional Japanese-style room was actually quite nice. Secondly, staying in a room with a private outdoor onsen at the foot of the mountain during summer, I was delighted to find no mosquitoes. I only spotted one unidentified bug on the day I checked in, and never saw another insect afterwards. What's more, the onsen water was continuously circulating, so the surface was always clean with no debris. Enjoying a hot spring bath at night while stargazing was truly blissful. The breakfast and dinner portions initially looked small, served as individual dishes, but by the end, I was completely stuffed and couldn't finish it all! (𖦹.𖦹) Finally, the overall service was impeccable, from the check-in process at the front desk to the staff attending to us during breakfast and dinner.

The room is clean and the facilities are excellent. You must choose the double-board package. The breakfast is amazing and the dinner is pretty normal. In addition, this hotel is quite primitive and there will be some noise when you sleep at night.

Great hotel! I like the environment and service. Their children's yukatas are very beautiful. I booked one night with two meals. The food was very good, beautiful and delicious. I ate a lot, but the wine and drinks need to be paid separately, but the price is reasonable. The plum wine is delicious. My parents like it very much. They said that staying for one night is too little. The room we stayed in was very large. We had 3 tatami mats for 3 adults and 2 children. There was also a small room with two beds for each of us to sleep separately without affecting each other. There was also a room dedicated to suitcases and yukatas, which was very convenient. There was an indoor hot spring in the room, which could be filled with water by itself like a bathtub. I think I could soak my feet at night, but there was no need. At first, when I booked the hotel, I thought it was a courtyard hot spring where I could take pictures. I was disappointed when I arrived at the hotel. It was actually an indoor bathtub. Fortunately, there was a public hot spring next to it, which was very convenient. It was just like taking a bath in the room. It was just a few steps away, but I couldn't take pictures. There was no scenery. This hot spring hotel is in the Japanese courtyard style. It looks good to take pictures. You can take beautiful pictures in your own room and courtyard. It's very photogenic! Although the language communication is all in Japanese, they will use their mobile phones to translate for you, so you can understand it better.

fabulous experience - food was interesting and delicious. the room was lovely looking out to the Mountains with our Private bath... the service was lovely.... I would recommend this as a Ryokan experience. Just use the luggage transfer service from arrival at the Station in Hakone to save you getting your bags up the hill..... its easy to come down when leaving.

The room was very comfortable and stylishly decorated, with the designer's unique taste blending seamlessly with the outdoor scenery! The room had an outdoor hot spring bath, which I loved – it exceeded my expectations! I was very impressed with Hoshino Resorts' hot spring hotels and would definitely visit their high-quality hot spring hotels in Japan again!