Top 10 Mini Hotels

We stayed here for one night as a family of three while on vacation with our kids. The Japanese-style room is great and suitable for the whole family. The hot springs are very comfortable and the children had a lot of fun. The hotel provides shuttle service to Yao Kintetsu, which is very convenient.

The lobby is luxurious and grand, while the rooms are decent. Room service is excellent and responsive to all requests, including turn-down service and proactively replenishing bottled water. Breakfast doesn't offer a huge variety, but all the ingredients are fresh and delicious.

I originally booked a W Suite and arrived at 12 PM hoping to secure a high-floor room, but was only given the 8th floor. So, I paid more to upgrade to a Marvelous Suite. Honestly, the hardware facilities are excellent, but! If you want to experience differential treatment, this W is the place to be. First, someone else's laundry was mistakenly delivered to our suite. When I told the front desk, they were dismissive, merely saying someone would come to collect it, without even an apology. Later, while we were out, they left two boxes of Pocky biscuits... truly perfunctory. Then, we went to the Living Room on the third floor for drinks, and the server was practically bowing to Caucasian guests, while being very dismissive towards us. Around 10 PM, I called their 24/7 Whatever/Whenever service for an extra duvet, and they told me they had none left. The next day, I ordered room service through the Bonvoy app, and since I couldn't find the order on the web version, I called again to confirm. They said they'd call me back after checking with room service, but the meal arrived and I never got a call back. It felt like they didn't care about their guests at all. Also, the suite's minibar is entirely chargeable, and there are no additional services. It really felt like I paid a hefty price just to rent the room itself. I can't really praise the service from a five-star Marriott-branded hotel. This review is a heads-up for anyone considering booking this hotel. Though I doubt W Osaka will care about my review; they're always fully booked and don't lack customers. Oh, and the front desk concierge who spoke Chinese were all from Taiwan.

The hotel location is great and easy to walk around exploring right in the middle of the city and you will find this gem ramen store open 24/7! The only disappointment was with the butler service or more the non existent butler service. For the price we are paying, I expected much much more from St Regis as I have been accustomed to at other St Regis Hotels. The hotel is beginning to show its age and hence the cleanliness part is coming into question when our rooms were being cleaned, I mean I am again nit picking here but it isn’t up to St Regis usual standards. The gym room is adequate but there isn’t a pool in a 5 star hotel 🙃.

My overall stay was exceptionally good, with excellent service, ambiance, room type, and meals. My overall experience far exceeded expectations. Initially, I didn't have high hopes for the Imperial Hotel Osaka because the exterior photos looked a bit dated. However, my perception was completely overturned after checking in. It truly exceeded all expectations! Even if the hotel's facilities weren't brand new, they were incredibly well-maintained, comfortable to use, and exceptionally clean. Every detail was meticulously taken care of. The service was meticulous and thoughtful, providing a fantastic experience, truly the standard of an established luxury hotel. The front desk staff were gentle and accommodating. One staff member (I believe her name was Kim) was especially attentive, actively helping with luggage every time I went in and out. I stayed in a riverside room on a lower floor. The environment was very comfortable, and the price was not expensive at all (much better than many more expensive design hotels). The bedding in the room was excellent, and I slept wonderfully. The Japanese breakfast offered by the hotel was outstanding in quality, with a well-balanced and palatable selection. The dining experience was just right, without feeling overly full. (American breakfast was also available in another restaurant). The hotel's laundry service is also commendable. Washed clothes were clean and neatly pressed, and they were even carefully organized and tied with ribbons. This level of delicate and thoughtful care is not common even among many high-end hotels. The hotel possesses a restrained and dignified classic charm, with sincerity towards guests evident everywhere. I have high standards for accommodation details, but this hotel still managed to be impeccable. I would prioritize choosing this hotel again for my next trip to Osaka and am also willing to try other hotels of the same brand in different cities.

The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.

굉장히 친절하고 깨끗했습니다 밤에 야경도 좋았고 욕장도 깨끗하게 관리되고 있었어요 석식 조식 모두 깔끔했어요 다음에 재방문의사 있습니다

Our challenge was with the language .. fortunately the hotel has staffs that speaks English and/or Mandarin. They became our translators and guided us the way to go about the area especially with the public transport and Mt Shigi. Very friendly and courteous staffs, a true experience of the Japanese culture and tradition. Our gratitude to Shigisan Kanko Hotel staffs 🙏.👍..

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.