Top 10 Moen Hotels

We stayed here for one night as a family of three while on vacation with our kids. The Japanese-style room is great and suitable for the whole family. The hot springs are very comfortable and the children had a lot of fun. The hotel provides shuttle service to Yao Kintetsu, which is very convenient.

The room offered a great view, and the surrounding area had a strong artistic vibe. The hotel's design was excellent, with new and clean facilities. The coffee was fantastic, and the restaurant had a good variety of delicious dishes at reasonable prices.

I’ve lost count of how many times I’ve stayed here. This might just be my favorite hotel in the world. It’s true, it might not be everyone’s cup of tea. But once you pass through the entrance tunnel, you’re transported to another world, even though you’re still in Osaka. This time, I was on a blue floor. Despite the heat outside, it felt like the temperature dropped by 5°C. The elevator was neon pink. I was greeted with a warm “Welcome back.” And I replied, “I’m home.” I was on the top floor, the 27th, on the Midosuji side, my favorite pink floor. Odd-numbered floors are pink, even-numbered are blue. Soon after, Jack brought my luggage. As always, he pulled my stopper from his breast pocket. Thank you. “Midosuji is all mine!” I declared, and then it was bath time. I headed to WET on the 4th floor. I read a book by the poolside, then soaked in the jacuzzi, repeating the cycle. Later, I had a French 75 at LIVING ROOM, served by Mr. Yajima. The Mexican dish I often order had been slightly revamped and was even more delicious. Back in my room, it was bath time again. Oh? Extra towels, bath salts, skincare, and a chair! Ah, I remember mentioning it last time. The chair wasn't quite what I had in mind, though. After that, I fell into a deep sleep, so no turndown service this time. Oh! Their laundry service is excellent here. I always have my high-end brand T-shirts cleaned here. It costs almost 10,000 yen locally, which is a bit much. They even managed to remove a stain from a skirt that H Nagoya couldn't get out. It’s not cheap, there’s no lounge, and no gym. But I absolutely love it. Thank you always, see you again.

The hotel location is great and easy to walk around exploring right in the middle of the city and you will find this gem ramen store open 24/7! The only disappointment was with the butler service or more the non existent butler service. For the price we are paying, I expected much much more from St Regis as I have been accustomed to at other St Regis Hotels. The hotel is beginning to show its age and hence the cleanliness part is coming into question when our rooms were being cleaned, I mean I am again nit picking here but it isn’t up to St Regis usual standards. The gym room is adequate but there isn’t a pool in a 5 star hotel 🙃.

Pros: 1. Exceptionally clean. 2. The room has an transom window that can be opened for ventilation (it's rare for high-end city hotels to offer openable windows; I hope they retain this feature when they renovate). Fresh air is definitely better than a ventilation system, as ventilation ducts can also accumulate pollutants. 3. High-quality ingredients used for breakfast. 4. Room service food is delicious; I ordered it multiple times (mainly because there aren't many dining options nearby). 5. Plenty of convenience stores in the vicinity. 6. Excellent water pressure in the bathroom, very refreshing. 7. The toilet light brightness is adjustable, allowing you to see clearly at night without being fully woken up. 8. Great location. It's actually quite close to Umeda. A taxi to Shinsaibashi cost 125 yen, and back from Umeda was between 70-80 yen. A taxi to Universal Studios Japan (USJ) was 365 yen. The airport is less than an hour away. 9. All staff members greet you with a bow, giving a very 'old money' imperial vibe. 10. The rooms are spacious. I recommend booking a 40 square meter room for a very comfortable stay. Cons: 1. The adjacent shopping mall is struggling, and all the restaurants inside have closed down, leaving very few dining options nearby. Only McDonald's is open; otherwise, you have to walk at least 700-800 meters to find a decent restaurant. Also, the hotel doesn't offer a buffet dinner for lunch or dinner, which meant I had to rely on room service. 2. The hotel provides very few toiletries; there wasn't even body lotion. Who doesn't moisturize after a shower? Hotels like Okura at least provide a small sample pack with a tiny packet of makeup remover, face wash, toner, and lotion – that can't cost much. 3. The room service menu could be more diverse. 4. The buffet breakfast variety is exactly the same every day. After eating it for five days, it was hard to keep going. Couldn't they introduce a little variety?

The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.

굉장히 친절하고 깨끗했습니다 밤에 야경도 좋았고 욕장도 깨끗하게 관리되고 있었어요 석식 조식 모두 깔끔했어요 다음에 재방문의사 있습니다

Our challenge was with the language .. fortunately the hotel has staffs that speaks English and/or Mandarin. They became our translators and guided us the way to go about the area especially with the public transport and Mt Shigi. Very friendly and courteous staffs, a true experience of the Japanese culture and tradition. Our gratitude to Shigisan Kanko Hotel staffs 🙏.👍..

Exceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!