Top 10 Termal Hotels

Wonderful staff, especially in the entrance and reception area. We have travelled a lot to all kind of hotels around the world, but this is BY FAR the best service ever! Even beating Marina Bay Sands in Singapore! The staff, they ALL were so nice and kindly, helpful, ALWAYS smiling and did a fantastic job! Even asked follow up questions to earlier discussed things or help given. Offering help anytime. We had to check out earlier because of some unforeseen reasons, but talked about coming back later one day and one of the main reasons is the staff. Otherwise; great large room (standard), comfy beds, fantastic room service and complimentary. Nice restaurant at the terrace and swimming pool/ GYM/ SPA area.

Location-wise this hotel is perfect for the areas many attractions. Staff are friendly and helpful, although we were recommended a Restaurant which was nothing short of a rip-off. The food was below average and our bill was astronomical. We felt very gullible to have let ourselves be duped in this way. Not the best start to our holiday, so please be aware that their may be agendas at play. Thankfully we found many excellent places to eat, drink and shop within a few minutes from the hotel. It really is a great base. The hotel is clean, although maybe lacking in modern facilities and could use some maintenance. Especially when you consider it’s price-point. Breakfast was also a little basic although the roof terrace view more than makes up for this. Overall the Hotel is a great option in this area and well worth considering.

Fantastic location near the ferry piers and tram line in bustling Istanbul giving good access to all parts of the city and old town easily walkable. Highly recommended for families as a stay includes access to swimming pools, hot tub and spa facilities which is essential for a summer break and tired legs, however, there were some areas of maintenance to attend for safety but overall we had a great time staying here. There is a rooftop pool with panorama views over water and city. The breakfast area is well stocked and can get very busy so best advised to come down a little earlier to get a seat. The staff are helpful and friendly, as can be said for the Turkish people of Istanbul in general. Many thanks for Habiba and Mehmet (hope names are right) who helped us find a taxi when our original arrangements fell through.

I booked Mevlana Hotel for a week. When I reached to the hotel was 23:30 pm and I was so tired. Upon entering the hotel, I noticed that the hotel was very dirty, unsuitable, and completely different from the photos. When I entered the room, I immediately regretted it because the room was so small that I had no place for my clothes and luggage. And the unpleasant smell of sewage was annoying. I had to stay at the Mevlana Hotel for one night, because I could not look for a new hotel that night because I was so tired and it was too late. This hotel is a dishonest and the photos are completely different from reality. I informed the reception (Mr. Bedirhan) in the morning that I would cancel the reservation because it was completely far from what I was expecting. He got very aggressive and brutal, he threatened me while I told him kindly about the fact that the hotel was completely out of my expectations and he got angry and threatened and forced me to pay the whole one week amount to him. While in their policy was mentioned that In case of cancellation, the money will be deducted overnight. He insulted me and my partner several times and I warned him that it was wrong to treat a guest and a foreigner like that, and he continued to threaten us badly. Finally I left there while I was crying and paid two night to him. It was the worst experience of me in a travel and unfortunatly I found them by ***********. After cancelation I was not able to write anything for them because there was not any survey for me anymore and I preferred to complain from them here.